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FAQs

Frequently asked questions

Why do the public look for ARLA members?

As a member of ARLA you are demonstrating to your clients that you are committed to rules of conduct and professionalism and are dedicated to raising the standards within the industry. The public know that using a member of ARLA ensures that they can access valuable advice on how their agent should be conducting their business and that their agent is prepared to be accountable to the UK's largest professional body for property agents.

Can my company become a member?

No. Membership of ARLA is on an individual basis only.

Im an employee – Can I join?

By joining ARLA as an employee you have shown your employer and any prospective employers that you are committed to professionalism and recognise the importance of raising the standards by becoming a qualified property agent.

My employer won’t pay for my membership?

Some handy tips and hints to encourage your employer to pay for your membership:

  • Show your employer a copy of the enormous membership benefits included in your application pack or downloadable from www.naea.co.uk
  • You could explain to your employer how by having an employee as a member of ARLA you are upgrading your company's status in the eyes of your clients by showing your commitment to professional standards across the industry
  • Request a short course brochure and highlight how much money they would save by sending you on courses at member rate

How long does it take to become a member?

Providing you included all relevant documentation with your completed application form, we can process your application within 10 working days.
NB. Before submitting your application please look at the checklist on the back page of the application form.

What grade of membership would I be eligible for? I have no qualifications in the industry?

For those applicants who do not hold a qualification relevant to the industry or recognised by ARLA, you would be offered membership in the grade of student. Student grade entitles you to all benefits of membership but does not allow you to advertise membership of ARLA. Should you wish to upgrade your membership to either Member or Fellow you will be required to take the ARLA Technical Award or ARLA Diploma. Please note Principals, Partners and Directors are not permitted to become students and must be qualified prior to joing ARLA

What grade of membership would I be eligible for? I have a qualification and I wonder if it exempts me from taking your exams?

To be eligible for membership you must have nationally recognised residential sales related qualification accepted by the Association for membership. Applicants must also be dealing in estate agency. In order to ascertain whether your qualification is recognised by the ARLA, please contact the Membership and Professional Development on 0845 250 6002*

 

How much does membership of ARLA cost?

For futher information on joining including the latest costs please refer to the Join section.

If I become a member of ARLA can I advertise to the public?

Members at Member or Fellow grade can use the designatory letters MARLA, FARLA respectively. Employees at these grades can also use the ARLA logo on their personal stationery. Principals, partners and directors in addition to using the designatory letters can also use the ARLA logo on their company's stationery.

All members at these grades will be provided with window stickers conveying your membership status to the public.

Student members are not permitted to use designatory letters or to advertise their membership in any way.

I work in Scotland – can I still become a member of ARLA? What training do you offer?

Yes. You can still become a member of ARLA. At present the ARLA Technical Award does not cover Scottish law, however this is in the process of being adapted so please bear with us.

How can I advertise my properties on PropertyLive.co.uk?

Any qualified Principal, Partner, or Director member of ARLA can upload properties for all of their offices to PropertyLive.co.uk. For more information on joining and to download an application form click here

What is Client Money Protection?

What is Client Money Protection ( CMP)?

The NFOPP/ARLA scheme is designed to reimburse clients of members who have suffered financial loss due to the dishonesty of the member and/or their firm. The NFOPP/ARLA have given a 'promise' to clients of NFOPP/ARLA members that, up to pre-set limits, they will make reimbursement for such losses. The NFOPP/ARLA have therefore taken out an insurance policy to these same pre-set limits to cover the risk that they have assumed in the 'promise' to the clients of members. The only party insured under this policy is the NFOPP/ARLA.

 

*Calls are charged at lo-call rates and may vary between telephone and mobile operators

Calling from outside of the UK

Email is our preferred method of communication and we would anticipate responding within 48 hours to your enquiry. Thank you for your understanding.

info@arla.co.uk

Agents

Differentiate yourself and uphold our professional high standards. Membership of the ARLA is a distinguishing factor but only if you tell your clients and the public.

Join the UK's leading professional body for residential letting agents and get a range of benefits including:

  • Enhanced Credibility
  • Business Support
  • Free Legal Support
  • Professional Development
  • Industry News
  • Discounts
Join today

Members

Professionalism & integrity are of utmost importance and your membership of ARLA will help maintain and raise industry standards.

Membership gives access to:

  • Free services such as PropertyLive.co.uk who offer competitively priced marketing tools such as: mobile apps, print solutions and social media products.
  • Additional revenue streams such as: Mortgage Services, Conveyancing Services and Lease Extensions

Association of Residential Letting Agents - Arbon House, 6 Tournament Court, Edgehill Drive, Warwick, Warwickshire, CV34 6LG - Tel: 0845 250 6001
ARLA: Part of NFOPP | Estate Agents Bristol

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