About Us

Using the logo

Using the logo

ARLA Propertymark protects and guides consumers, helping tenants and landlords to find and manage their treasured homes. We work to raise professional standards among letting agents from single branch independents to large national groups, promoting education and qualifications within the sector. Over 9,000 letting agents are ARLA Propertymark Protected, meeting higher standards than the law demands and through this we offer greater protection to consumers.

What makes ARLA Propertymark Protected Members Different?

  • Backed by Propertymark Client Money Protection scheme
  • Experienced and trained professionals required to undertake regular training
  • Up to date with complex legislative changes and best practice
  • Adhere to nationally recognised Code of Practice
  • Submit independently audited accounts to Propertymark annually
  • Membership of an idependent redress scheme
  • Professional indemnity insurance

Search for an ARLA Propertymark Protected agent here

ARLA (evolved into ARLA Propertymark in February 2017, working with sister organisations NAEA Propertymark, ARLA Inventories and Propertymark Qualifications to improve the choices available to consumers. By holding our members accountable and by empowering consumers with knowledge and advice, we protect consumers and their money. 

We aim to reassure all of those renting and letting out property that agents who display the Propertymark Protected logo offer better protection for their clients: Client Money Protection, Professional Indemnity insurance, membership of an independent redress scheme. Members are also subject to Propertymark Conduct and Membership Rules and disciplinary procedures with sanctions for those who fall below the expected standards. Anyone using an agent displaying the Propertymark Protected logo will be confident that their agent is guiding them on their property journey.

#LOOKFORTHELOGO - Make sure you use an agent displaying the logo so you are Propertymark Protected.

The Propertymark website allows you to search for estate agents, letting agents, auctioneers, valuers and inventory providers who are part of the ‘Propertymark Protected’ scheme and therefore ideal partners to work with you whatever you property search.

Associated Sites

Your first stop for everything relating to property

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Lettings agents and inventory providers

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Sales and commercial agents

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Valuers and auctioneers

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Qualifications for property professionals

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Nik Madan ARLA President

Nik Madan FARLA

Nik Madan is the Group Lettings Development Director at Connells Group overseeing an expansion programme that will see 150 new lettings offices opened across the country. Nik joined ARLA in 2009 and was former regional rep for Central London before joining the presidential team.

Chief Executive

David Cox ARLA Managing Director

David Cox

David became the Managing Director of ARLA in June 2014. He has a strong policy and stakeholder engagement background, having held previous senior policy roles at the National Landlords Association (NLA) and the International Union of Property Owners (UIPI). 

ARLA Propertymark Board