About Us

ARLA Propertymark protects and guides consumers, helping tenants and landlords to find and manage their treasured homes. We work to raise professional standards among letting agents from single branch independents to large national groups, promoting education and qualifications within the sector. Over 9,000 letting agents are ARLA Propertymark Protected, meeting higher standards than the law demands.

Propertymark logo

Propertymark launched in February 2017 combining ARLA, NAEA, NAVA, ICBA, APIP and NFoPP Awarding Body into a single brand in order to achieve a greater consumer awareness.

We protect consumers and their money by holding our members accountable and empowering customers with knowledge and advice. We aim to reassure all of those renting and letting out property that agents who display the ARLA Propertymark Protected logo offer a better service and financial protection for their clients than the alternative.

Can you be sure your estate or lettings agent is trustworthy?

Propertymark's first TV ad promoting this importance of using a Propertymark Protected agent. More info...

ARLA Propertymark Protected logo

What Makes our Members Different?

Backed by a Client Money Protection (CMP) scheme

Experienced and trained professionals who are required to undertake regular training

They are members of a Government approved independent redress scheme *

Kept up to date with complex legislative changes and best practice

Submit independently audited financial accounts to Propertymark

Adhere to a nationally recognised Code of Practice

Hold professional indemnity insurance

Find an Expert


Peter Savage

Peter’s career as a property professional began over 30 years ago, during which he has covered every aspect of the lettings market. He has been actively involved with ARLA Propertymark and now in his second term as President.

David Cox

David Cox became ARLA Propertymark Chief Executive in June 2014. He has a strong policy and stakeholder engagement background, having held previous senior policy roles at the National Landlords Association (NLA) and the International Union of Property Owners (UIPI).

Propertymark covers all aspects of property including residential sales, lettings, auctioneering, inventory, commercial property and specialist qualifications. Take a look at our other websites for a dedicated look at a particular property specialism.

Your first stop for everything relating to property

Go to site

Lettings agents and inventory providers

You are here

Sales and commercial agents

Go to site

Valuers and auctioneers

Go to site

Qualifications for property professionals

Go to site

* Does not apply to letting agents operating in Scotland.