About Us

ARLA Propertymark protects and guides consumers, helping tenants and landlords to find and manage their treasured homes. We work to raise professional standards among letting agents from single branch independents to large national groups, promoting education and qualifications within the sector. Over 9,000 letting agents are ARLA Propertymark Protected, meeting higher standards than the law demands.

Propertymark logo

Propertymark launched in February 2017 combining ARLA, NAEA, NAVA, ICBA, APIP and NFoPP Awarding Body into a single brand in order to achieve a greater consumer awareness.

We protect consumers and their money by holding our members accountable and empowering customers with knowledge and advice. We aim to reassure all of those renting and letting out property that agents who display the ARLA Propertymark Protected logo offer a better service and financial protection for their clients than the alternative.

The World of Property is Changing...

Propertymark's first TV ad promoting this importance of using a Propertymark Protected agent. More info...

ARLA Propertymark Protected logo

What Makes our Members Different?

Backed by a Client Money Protection (CMP) scheme

Experienced and trained professionals who are required to undertake regular training

They are members of a Government approved independent redress scheme *

Kept up to date with complex legislative changes and best practice

Submit independently audited financial accounts to Propertymark

Adhere to a nationally recognised Code of Practice

Hold professional indemnity insurance

Find an Expert


Sally Lawson

Sally Lawson gained her wealth of experience setting up and running Wolverhampton’s leading Letting Agency Lawsons. She has also launched The Concentric Lettings group, a franchise which helps others set-up and launch their own property sales and lettings businesses.

David Cox

David Cox became ARLA Propertymark Chief Executive in June 2014. He has a strong policy and stakeholder engagement background, having held previous senior policy roles at the National Landlords Association (NLA) and the International Union of Property Owners (UIPI).

Propertymark covers all aspects of property including residential sales, lettings, auctioneering, inventory, commercial property and specialist qualifications. Take a look at our other websites for a dedicated look at a particular property specialism.

Your first stop for everything relating to property

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Lettings agents and inventory providers

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Sales and commercial agents

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Valuers and auctioneers

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Qualifications for property professionals

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* Does not apply to letting agents operating in Scotland.