Join Us

FAQs

Are you able to provide legal advice?

No. We can't give you specific legal advice or offer you a 'second opinion' on legal advice you've already received.If you require legal advice, you'll need to consult a solicitor or your local Citizen's Advice Bureau: www.citizensadvice.org.uk

What happens at Hearings?

Please click here for Tribunal Hearings Guidance.

I don't want to reveal my identity, can you deal with my complaint?

It can be very difficult for us to handle complaints in this way unless you are able to provide evidence from a 3rd party source, e.g. a newspaper. In other types of cases it may not be possible for us to handle cases anonymously.

Do I need a solicitor to represent me?

No. The way NFOPP approaches disciplinary matters is designed with complainants in mind and therefore you would not necessarily require your own legal representative. However, it is entirely your decision whether you wish to have legal representation.

If English is not my first language, how can I make my complaint?

We can provide information in languages other than English. If you let us know your preferred language, we can arrange to talk to you on the phone with an interpreter or translate all of our letters and leaflets into your preferred language. Let us know your needs, and we will try to help. 

I have a disability, how can you assist me?

We can produce letters and reports in large print, in Braille or as a voice recording. We can also make special arrangements if you need to attend our office. Let us know your needs, and we will try to help.

How do I contact you? 

Email us at regulation@nfopp.co.uk or call our Regulation department on 0844 387 0555.

Contacting us from outside of the UK

Email is our preferred method of communication. Thank you for your understanding.

Agents

Differentiate yourself and uphold our professional high standards. Membership of the ARLA is a distinguishing factor but only if you tell your clients and the public.

Join the UK's leading professional body for residential letting agents and get a range of benefits including:

  • Enhanced Credibility
  • Business Support
  • Free Legal Support
  • Professional Development
  • Industry News
  • Discounts
Join today

Members

Professionalism & integrity are of utmost importance and your membership of ARLA will help maintain and raise industry standards.

Membership gives access to:

  • Free services such as PropertyLive.co.uk who offer competitively priced marketing tools such as: mobile apps, print solutions and social media products.
  • Additional revenue streams such as: Mortgage Services, Conveyancing Services and Lease Extensions

Association of Residential Letting Agents - Arbon House, 6 Tournament Court, Edgehill Drive, Warwick, Warwickshire, CV34 6LG - Tel: 0845 250 6001
ARLA: Part of NFOPP | Estate Agents Bristol

I want to join ARLA

 

Talk to us about a member

 
 



Have a suggestion for ARLA