BOOKING NOW OPEN
Click here to register for the Conference
To reserve a place please download the Conference programme and booking form.
Conference Programme
09.15 Registration and Exhibition Viewing
10.00 SESSION 1
• Welcome and opening address
David McMaster, President ARLA
• Industry round up
Peter Bolton King, Chief Executive of the National Federation of Property Professionals will examine some important industry issues affecting the lettings industry.
11.00 Coffee and Exhibition Viewing
11.45 SESSION 2
• Desperately seeking service - the customer's perspective
Liz McCallum, Lettings Director - Property Services, Grainger plc will consider the aspects of customer service which can make a difference and deliver hidden value
• Many questions, any answers?
Marveen Smith of Painsmith will present a resume of some of the pertinent and sometimes quirky legal questions received at the ARLA helpdesk
• ARLA Awards
Presentation of certificates for Technical and Diploma Awards in Residential Lettings and Property Management. Presented by Ruth Lilley, Head of Membership and Professional Development, NFOPP
1.00 Buffet Lunch
1.45 Coffee and Exhibition Viewing
2.15 SESSION 3
• The Private Rented Sector: its contribution and potential
Dr Julie Rugg, Senior Resarch Fellow of the Centre for Housing Policy will report on the Government sponsored independent review to improve the private rented sector
• Public Relations - the way forward
Deborah Lewis, managing director of Mandate, NFOPP's new PR company, shares thoughts on maximising ARLA's public relations exposure
3.30 Tea and Exhibition Viewing
4.00 SESSION 4
• Legal question time
A series of topical questions will be debated by a panel of legal experts, featuring David Barling of Dean-Wilson Laing, Robert Bolwell of Dutton Gregory and Marveen Smith of Painsmith.
5.00 Close of Conference
The organisers reserve the right to amend the programme without notice if circumstances should make this necessary.
Bumper Exhibition - now sold out!
ARLA 2009 will feature the biggest exhibition in ARLA's history. With some 50 companies taking part, delegates will have the opportunity to meet an even greater range of product and service suppliers. Ample time is included in the breaks to view the exhibits. The following organisations will be featured:
ASPRAY LTD
ASSOCIATION OF PROFESSIONAL INVENTORY PROVIDERS (APIP)
ASSOCIATION OF RESIDENTIAL LETTING AGENTS (ARLA)
BLAKE LAPTHORN TARLO LYONS
BROADWAY FURNISHINGS
C.A.R.L. COMMUNICATIONS LTD
CFP SOFTWARE LTD
CML PROPERTY SOFTWARE
COLEMANS - CTTS
DEAN WILSON LAING
DUTTON GREGORY
ENDSLEIGH INSURANCE SERVICES LTD
ENERGY REPORTS & SURVEYS LTD
ESTATE AGENCY RECRUITMENT
EUROLINK TECHNOLOGY LTD
FULLY FURNISHED LTD
GAS-ELEC
HALLMARK CORPORATE SERVICES
HOME INVENTORIES LTD
HOMELET
IAMMOVING.COM
INVENTORYCLERK.COM
KEYSAFE (UK) LTD
LEASEGUARD LTD
LETMC.COM
LRG INSURANCE SERVICES LTD
MOL/MANCAT
NICEIC GROUP
PAINSMITH SOLICITORS
PEX SOFTWARE
PROPERTYLIVE.CO.UK
PROPERTY PERSONNEL
PROPERTYFINDER.COM
PROPERTYRISKS
RENTPRO
ROOMSERVICE BY CORT
SPARK ENERGY LTD
TECHNOLOGY BLUEPRINT LTD
VEBRA PLC
VIRGIN MEDIA
VTUK LTD
For further information on ARLA 2009 or to reserve a place please download the Conference programme and booking form below. Contact ARLA's appointed organisers for further details:
Westrade Group Ltd
Tel: 020 8876 1881
Email: arla@westrade.co.uk
Event Details:
Novotel London West
Hammersmith
London
Event Enquiry:
Westrade Group Ltd
PO Box 28970
London
SW14 8XH
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