Letting Fees Consultation - Campaign Toolkit

In the Autumn Statement 2016, the Government set out its plan to ban tenant fees in England. The proposal will have a negative impact on tenants, landlords and agents and runs contrary to the government’s stated aim of encouraging longer term tenancies.

ARLA Propertymark believes that tenants should meet the costs incurred during referencing checks. Referencing checks, including mandatory Right to Rent checks which are required by law, are essential in supporting tenants to commit to rent at a sustainable level and avoid taking on financial burdens they cannot meet.

On 7 April 2017 the Department for Communities and Local Government (DCLG) released the consultation which states:

  1. No agent, landlord and any other third party will be able to charge tenants any fees, premiums or charges that meet the general definition of facilitating the granting, renewal or continuance of a tenancy; and
  2. Tenants should only be required to pay their rent and a refundable deposit.

The consultation accepts that there are exemptions that should continue to be met by the tenant. These are:

  1. Holding deposits to take the property off the market whilst reference checks are undertaken; and
  2. In-tenancy property management service charges arising because of the action of the tenant – such charges could include arranging for replacement keys, repairs carried out as a result of deliberate damage or breach of the tenancy agreement, or late rent payment charges.

Responses to the consultation need to be in by 2 June 2017.

Support Our Campaign

We are leading the campaign to ensure that the Government focuses legislation to ban fees more effectively to meet the objectives of a better deal for tenants and higher living standards in the private rented sector.

Agents need to get involved, have a dialogue with their constituency MP candidates as well as making an individual response to the consultation. MPs should not make decisions about the future of property management without knowing all of the facts.

Contact Your Local MP Candidates

  • It is vital that legislators see beyond the headlines and understand that this is not a black and white issue. Contact your constituency MP candidates to make sure that they have all the facts when they debate and vote. 
  • We have provided a template letter for you to use to write to your constituency MP candidates on your own letterhead.
  • Every MP is obliged to hold face to face surgeries for constituents. Speak to your MP’s constituency office and book a meeting: Use the online parliamentary tool to find your MP’s contact number.
  • We have provided easy reference briefing papers outlining the primary research that we have commissioned and conducted. There is a briefing paper for you to give to your MP at your meeting and talking points to support you in those conversations.

Find your constituency candidates

KEY:  Please feedback the response that you receive from your candidates to us. This will ensure that we can monitor and map engagement with legislators and follow-up with supportive candidates. Send your responses to lettingfees@arla.co.uk



Use this template to write to your
Constituency MP Candidates



Talking Points

A proposed meeting agenda, key points and FAQs to support your conversations with candidates



Briefing Paper

Briefing paper summarising the key arguments for you to give to your MP candidates when you meet them



Economic Analysis

Analysis conducted by Capital Economics
assessing the impact of the letting fees ban


Respond to the Consultation

We are collating members’ views and responding to the consultation collectively on behalf of members. If you have not yet shared your views with us please send them to lettingfees@arla.co.uk.

The sector needs to respond in numbers to be heard in this process. Please send your individual responses either via the online survey or complete a response form and email it to DCLG's letting agents team.

Responses to the consultation need to be in by 2 June 2017.

Read the consultation paper

Get in Touch

We are stronger when we come together as a single industry voice and we hope you can support us in our campaign. If you have any questions that relate to our campaign, please email lettingfees@arla.co.uk.