The Consumer Contracts (Information, Cancellation and Additional Payments) Regulations 2013

The Cancellation of Contracts Made in a Consumer's Home or Place of Work etc. Regulations (2008) are going to be updated. Cancellation periods are likely to be extended from 7 to 14 days, and new information requirements will apply to different types of contracts. There is likely to be a new exemption for public auctions, but commercial leases will become subject to cancellation.

The consultation documents published by the Department for Business Innovation and Skills are available from:

https://www.gov.uk/government/consultations/consultation-on-the-implementation-of-the-consumer-rights-directive-2011-83-eu

Below are the responses made by the Association of Residential Lettings Agents and Institution for Commercial and Business Agents.

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Consultation archive

Take a look back through all of our consultation responses