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Consultation on Letting Agent Fees to Tenants in England has opened

Friday 07 April 2017

Department for Communities and Local Government (DCLG) have today launched the public consultation into the ban on letting agent fees paid by tenants in England.

The consultation which opened this morning and will remain open for eight weeks and is due to close on 2 June 2017. It will look at how the ban should be implemented and enforced.

The key points taken from the consultation are:

  • That it intends to bring forward a full ban on upfront fees charged by letting agency fees. Fees associated with ongoing services, such as providing replacement keys, carrying out repairs as a result of deliberate damage or breaches of the tenancy agreement, or late rent payment charges will not be banned.
  • That it will examine whether holding deposits collected by agents at the start of a tenancy should also be capped.

DCLG are collecting responses via an online survey for the consultation and by email to

See the consultation paper

ARLA Propertymark Campaign

Now that the framing of the consultation is known, ARLA Propertymark will launch a campaign in the coming days. The campaign will include a toolkit to equip agents so that you can take part and articulate your position to policy makers.

Commenting ARLA Propertymark Chief Executive, David Cox said:

“The Government’s housing policy is shambolic and today’s consultation contradicts its already stated aim to encourage longer term tenancies. Independent analysis launched at ARLA Propertymark’s annual conference last week revealed that if an outright ban was introduced, rents will increase by £103 per year which will punish long term tenants financially.                 

“The decision is a short-term crowd pleaser and we are disappointed DCLG has not considered our proposals in today’s consultation. We urge the Government to use this process to think again to ensure that consumers, and the wider economy are not penalised by contradictory Government policies.”

Have Your Say at DCLG Workshops         

The Government are offering workshops to different stakeholders as part of the consultation, spaces will be limited so if you wish to attend it is best to book now. The workshops which will focus on agents' views are:

  • 28 April, 3pm, London
  • 2 May, 3pm Birmingham
  • 4 May, 3pm, Manchester
  • 11 May, 12.30, Bristol

Register for a DCLG Workshop