Improvements to Universal Credit Alternative Payment Arrangement

Thursday 13 April 2017

On 11 April 2017, the Department for Work and Pensions brought in improvements to the Alternative Payment Arrangement UC47 applications forms removing the need for landlords to provide additional evidence.

Private Landlords and registered social landlords can request a Managed Payment to Landlord Alternative Payment Arrangement and or repayment of rent arrears, by email using the improved UC47 Secure or the UC47 Non-secure Alternative Payment Arrangement request forms. A Managed Payment to Landlord and or recovery of rent arrears can also be requested by post using the UC47 Secure form.

The Alternative Payment Arrangement application forms have been improved to now incorporate all relevant information required to inform a Managed Payment to Landlord Alternative Payment Arrangement decision. This will remove the need for landlords to provide additional evidence.

Download UC47 forms

In addition, the UC47 Secure form, now has a free text box to enable landlords to give reasons for a Managed Payment to Landlord Alternative Payment Arrangement request other than rent arrears. For instance, where the tenant has drug or alcohol problems or complex factors impacting their ability to manage their money and pay their rent.

The improved UC47 forms also includes a disclaimer for landlords to sign. The Department for Work and Pensions say this is to ensure that all landlords have read and understood the criteria for requesting a Managed Payment to Landlord Alternative Payment Arrangement, or recovery of rent arrears, which are found in the Personal Budgeting Support and Alternative Payment Arrangement guidance. It also means that landlords understand their responsibility to notify Universal Credit of any changes in the tenancy, e.g. if a tenant moves out, the rental amount increases or decreases, or if the rent arears have been repaid etc.

Don’t forget you can log into the member’s area and download our Fact Sheet on Universal Credit to understand the changes and they mean.

For members working with tenants who are receiving Universal Credit, ARLA Propertymark attends regular meetings with Department for Work and Pensions. If you have experiences that you would like to share about how Universal Credit is working please contact Tim Douglas, ARLA Propertymark Policy & Campaigns Officer timothydouglas@propertymark.co.uk