Latest News

Double-edged sword as cost of student lets rises

10 December 2018

Universities across the UK have seen student numbers escalate over recent years and they had to turn to the private sector to help ensure supply of accommodation. According to a report released last week by Unipol and National Union of Students (NUS), this has been a double-edged sword, bringing both benefits to students, and cost implications. Read More...

Replace or repair? A deposit adjudication case study

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Is your client money really protected?

06 December 2018

If money is taken out of your client account without your knowledge is that a crime? I’m sure as a member of Propertymark and subscriber to their CMP scheme your answer is going to be “Yes, of course it is!”. Read More...

What will you be doing for Gas Safety Week?

Tuesday 07 August 2018

We'll be getting behind Gas Safety Week again this year, which takes place from 17-23 September 2018 and will be encouraging all of our members to get involved too to help raise awareness about the importance of gas safety.

Of course we're not the only ones getting involved - the eighth annual Gas Safety Week will see organisations from across the UK working together to raise awareness of the dangers of poorly maintained gas appliances, which can cause gas leaks, fires, explosions and carbon monoxide (CO) poisoning.

But Gas Safety is particularly important for the private rented sector, where the safety of gas appliances is often out of the tenant's hands. They trust that you, as ARLA Propertymark members, will look after their needs ensuring their safety, keeping them informed and letting them know their rights as a tenant.  

This year, Gas Safe Register is changing their approach for Gas Safety week. They'll be addressing a whole range of gas safety matters throughout the week, from tackling illegal gas work to reminding people to avoid DIY when it comes to gas appliances and instead leave it the experts – registered engineers who are legally qualified to make sure your appliances are working safely and efficiently.

There is lots of simple advice you can give to tenants to help keep them safe. Here are Gas Safe Register's top tips:

  • Know the symptoms of CO poisoning; headaches, nausea, breathlessness, collapse, dizziness and loss of consciousness.
  • If tenants smell gas or think there might be a gas leak, they should call the free 24-hour national gas emergency number immediately on 0800 111 999.
  • Tenants, agents and landlords should never attempt to work on a gas appliance. Always seek the help of a qualified Gas Safe registered engineer who can work on  gas cookers, boilers or fires in a safe way.
  • ‘Don’t cut corners’. If you're employing the services of an engineer, always ask to see your engineer’s Gas Safe ID card before work is commenced. If an engineer is scheduled for when a tenant is in, they too should check for an ID card. Be sure to check the back of the card too, which will state which gas appliances they are qualified to work on.
  • Only employ a suitably qualified Gas Safe registered engineer when having gas work carried out your rental properties. Gas Safe Register is the official register for legally qualified engineers. You can find a registered engineer in your area by visiting the Gas Safe Register website at or by calling on 0800 408 5500.

More resources

Many more resources and tips are available in a variety of friendly engaging formats by pledging your support to Gas Safety Week which will allow you to download their fabulous toolkit. You can use the toolkit to get the message out to your tenants, landlords and indeed staff too! Simply visit their website below and click 'be part of it'.

Gas Safety Week website

A few simple, quick things you could do are: display advice from the toolkit in your offices, use your social media channels to promote daily messages, send out a mailer to your tenants with a safety pack attached or simply direct clients to the Gas Safety Week website for more information. But of course, you could get more adventurous or do something bespoke to your organisation too.  

Getting involved shows that you're confident in your properties, that tenants can trust you to help keep them safe and also shows potential news customers that you take safety very seriously. 

If you're supporting the campaign, see if you can spot your company name in the scrolling banner on the Gas Safety Week website!

Don't forget you can also download our own very own member's only fact sheets on a variety of safety issues including: Gas Regulations - Do Not Use notices, Legal Responsibilities for Gas Safety and Installation of Smoke and Carbon Monoxide Alarms. 

Keep us in the loop

Finally, don't forget to let us know what you've been doing to support the campaign. Tweet us @arla_uk or drop us an email - and include pics if possible!