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Whirlpool tumble dryers - the latest safety advice

Thursday 02 March 2017

If any of the properties you manage have Whirlpool tumble dryers, you need to read the latest safety guidance from Whirlpool below.

As an ARLA Propertymark agent the safety of your tenants should be paramount. Regularly checking appliance safety notices is just one way in which you can do this.  

You may or may not already be aware of the Whirlpool Corporation Tumble Dryer Modification programme, which is in relation to a potential safety concern identified with two types of tumble dryers manufactured between April 2004 and September 2015. 

In some rare cases, excess fluff can come into contact with the heating element and present a risk of fire.

Usage guidance of affected tumble dryers has recently changed, and now directs anyone with an affected model to unplug and do not use their tumble dryers before modification has taken place.

Whirlpool Corporation is urging all agents and landlords ensure their tenants’ tumble dryers have been checked to find out if it is an affected model, please use the following guidance to ensure the safety of your tenants.

  1. Check the tumble dryer
    Whirlpool Corporation urges everyone who owns an Indesit, Hotpoint, Creda, Swan or Proline tumble dryer manufactured between April 2004 and September 2015 to check if it is affected and then register for a free modification if it is.

    Customers can do this using the model checker found on the following websites: https://safety.hotpoint.eu

    https://safety.indesit.eu, and

    https://safety-swan.eu


    Alternatively, customers can call Whirlpool directly on the dedicated freephone helpline on 0800 1510905.

  2. Follow the safety advice
    It is very important that agents and landlords ensure all tenants with an affected dryer are following the updated safety advice, which is to unplug and do not use their tumble dryers before modification has taken place.

  3. Register all appliances, whether new or old
    Whirlpool Corporation fully supports the AMDEA safety initiative, Register My Appliance, which allows manufacturers to contact customers should there be a product safety notice.