Latest News

Universal Credit update

13 November 2018

With Universal Credit (UC) being in the news so frequently, it's easy to loose track of recent changes and advice. So, to help you, we've highlighted some of the key messages from the Department for Work and Pensions (DWP), and provided links for further information. Read More...

Government announces proposals for new Housing Court

13 November 2018

The Government has today launched a consultation which looks at reforming the routes to justice for both landlords and tenants, with the most radical option being to set up a new Housing Court. Read More...

Selective Licensing lowdown

12 November 2018

Selective Licensing and Additional Licensing schemes continue to be adopted by local authorities across the country, despite evidence that suggests they simply do not work. We take a look at few of the most recent ones that have either come into force or will be coming into force shortly, and tell you what we're doing to help you understand them. Read More...

Countrywide champions Propertymark Qualifications

Friday 22 June 2018

Countrywide plc, the largest residential estate agency and lettings network in the country, has announced the introduction of the Propertymark Qualifications' Level 2 Award throughout its branch network.

All customer facing lettings colleagues who joined the business on or after 1 June 2018 will be enrolled in the Level 2 Residential Lettings training programme.

John Hards, Group Lettings Director commented:

“This is a great opportunity for our colleagues across the group to achieve a recognised qualification which will benefit both our customers and their own career development.  Providing them with the knowledge and confidence to fulfill their role is essential, particularly in this highly regulated industry. We have always enjoyed a very close relationship with ARLA, and this further supports our commitment to the impending industry regulations which are of vital importance to the industry.”

While new staff will be expected to complete the qualification within 12 months of joining, the qualification is also open to Countrywide’s existing staff; offering a great opportunity for professional self-development.

Countrywide have been working with AgencyPro and Propertymark Qualifications to develop an extensive training course for the Level 2 qualification covering vital topics and providing essential lettings knowledge to anyone working within the industry. The qualification covers; Introduction to lettings practice and property management, General Law, Health, Safety and Security and Customer Service. The material is available for download so the qualification can be completed at the candidates’ own pace whilst being supported by their managers.

Mark Summers, Head of Operations at AgencyPro, who worked to develop the training course, comments:

“I am delighted to see the first of our new starters gain this qualification. At Countrywide the training and development of our staff is a priority. It is crucial for our colleagues to achieve an industry recognised qualification so they are able to offer the best possible customer service while showing that they have a thorough understanding of industry regulations and compliance.”