Latest News

GDPR: Keep calm and carry out an audit

12 December 2017

With a major change to data protection legislation looming in May 2018, there is a growing chorus claiming there will be calamity over compliance. Tales of being fined €20m and losing the ability to market to your existing client database are somewhat exaggerated though. Neil Manito, Product Owner at Reapit, offers a measured view of what GDPR means to estate agency and lettings… Read More...

Propertymark Share Predictions for 2018

11 December 2017

PRESS RELEASE: As we approach the New Year, there are a number of hurdles on the horizon but scope to remain hopeful. With further interest rate rises expected, Brexit negotiations to overcome and the cost of living escalating, the property market could see significant changes. NAEA Propertymark and ARLA Propertymark share their predictions for the rental/buying market, looking ahead to 2018 Read More...

Can you help Syrian Refugees find a home?

08 December 2017

London councils are currently looking for landlords who could help house Syrian refugees. Many councils will even guarantee rent to landlords for the 24-month period and cover costs for void periods. Read More...

 

TPO warns agents over email scam

Monday 25 September 2017

The Property Ombudsman (TPO) has issued a warning to all agents to act with caution as fraudulent ‘buyers’ target agents with the latest computer virus scam.

TPO has been alerted to a case by a member agent who received emails from a potential buyer in China. The individual emailed the branch several times expressing a keen interest to make a full asking price offer on a property.

The agent, suspicious of the buyer’s eagerness to act quickly without having viewed the property, asked the individual to send over all personal details including identification documents. When the email came through, the attachments were difficult to open. The agent passed the email to his IT department who confirmed that it contained a series of potentially destructive computer viruses.

It is not known what impact the viruses could have had on the agent’s IT system if it had not been identified, but fortunately in this case the scam was spotted and no company or customer details were compromised.

How to protect against fraud

  • remain vigilant and always be wary of emails that seem too good to be true
  • check the senders email address, this can often offer clues as to whether they are legitimate or not
  • do not open email attachments from unknown sources
  • be cautious of embedded email links; hover your mouse over the link to see if you're actually being directed to a different site

If you have received any suspicious emails, they should be reported to Action Fraud immediately by visiting www.actionfraud.police.uk/report_fraud or by calling 0300 123 2040.

Scam and rogue trader complaints should be reported to Trading Standards via Citizens Advice Consumer Service on 0345 4040 506.