Business Skills Courses

Build your skills and confidence with us

Whether you want to be a more effective leader, develop your management potential, or be better at handling those difficult situations, then consider one of our Essential Business Skills Courses. As well as our classroom-based learning we now have a number of online courses that you can complete in your own time. These courses ensure that induction and refresher training can be delivered consistently and are suitable for Members, Non-members and employees across your business.  

Book three or more courses and receive a 10% discount!

Focus on how businesses should engage with the Regulations from the perspective of simple and pragmatic business delivery.

CPD: 3.5 Hours
Level: Foundation

face to face Course

Learn the practical habits of elite army and sports teams that you implement procedures to help you and your business.

CPD: 3.5 Hours
Level: Foundation

face to face Course

Master the common communication barriers found in estate agency to develop lasting relationships with your clients.

CPD: 7 Hours
Level: Foundation

face to face Course

This course is perfect if you are looking to sell your business in the next 10 years.

CPD: 7 Hours
Level: Intermediate

face to face Course

The Leadership and Management Standard has been written by the industry for the industry.

CPD: 21 Hours
Level: Intermediate

face to face Course

This is a follow up course building on the skills taught in The Leadership and Management Standard.

CPD: 7 Hours
Level: Advanced

face to face Course

Understand the skills and knowledge required to harness the lucrative property investor market

CPD: 7 Hours
Level: Advanced

face to face Course

ONLINE COURSES

Compliance

This course will educate you about fraud and how to spot others who may be committing an offence.

CPD: 45 minutes 
Level: Foundation

Online Course

Understanding what the GDPR means for your organisation is the first important step towards compliance.

CPD: 50 Minutes 
Level: Foundation

Online Course

This interactive and motivating eLearning experience is set inside a virtual organisation, Antilion Tech Ltd.

CPD: 30 Minutes
Level: Foundation

Online Course

Get an overview of this complex topic and to help you keep confidential business information safe.

CPD: 30 Minutes 
Level: Foundation

Online Course

This course provides you with information on the control of Legionella Bacteria and Legionnaires Disease.

CPD: 45 Minutes
Level:
Foundation

Online Course

HR

This course provides a general Health and Safety induction or refresher for you and your employees.

CPD: 1 Hour 
Level: Foundation

Online Course

Using real life industry examples, learn about the principles of good practice and personal safety awareness.

CPD: 30 Minutes 
Level: Foundation

Online Course

This course equips you to take disciplinary action where required to achieve and maintain acceptable standards.

CPD: 1 Hour 
Level: Foundation

Online Course

Learn the proven processes which allow grievances to be resolved quickly, fairly and consistently.

CPD: 1 Hour 
Level: Foundation

Online Course

Learn a framework to resolve sickness absence issues in a quick, fair and consistent manner.

CPD: 1 Hour 
Level: Foundation

Online Course

This course equips managers so you can resolve conflicts within your team.

CPD: 40 Minutes
Level:
Foundation

Online Course

This course will show you your responsibilities when it comes to creating a respectful and inclusive workplace.

CPD: 50 Minutes 
Level: Foundation

Online Course

This course helps managers understand the current UK legislation and suggests how you can nurture a fair place to work.

CPD: 45 Minutes 
Level: Foundation

Online Course

Management

Learn how to contribute to a customer service culture through effective communication and taking responsibility for meeting customer needs.

CPD: 1 Hour 
Level: Foundation

Online Course

Our Treating Customers Fairly shows how customers deserve to be treated and what best practice is in order to avoid mis-selling

CPD: 40 Minutes 
Level: Foundation

Online Course

Learn the techniques that contribute to an efficient recruitment process, including conducting fair and effective interviews.

CPD: 45 Minutes 
Level: Foundation

Online Course

This course shows managers how to inspire employees to reach their potential.

CPD: 45 Minutes
Level: Foundation

Online Course

This course equips managers to set their teams objectives which align with an organisation’s strategy.

CPD: 45 Minutes 
Level: Foundation

Online Course

Learn a framework for you to support employees and resolve performance issues swiftly, fairly and consistently.

CPD: 1 Hour
Level:
Foundation

Online Course

An introduction to performance management and the key skills managers can use to improve employee performance.

CPD: 45 Minutes 
Level: Foundation

Online Course

Understand the four stages of a record’s lifecycle, as well as the regulatory requirements placed on them.

CPD: 25 Minutes 
Level: Foundation

Online Course

Learn about the five most important drivers of customer satisfaction.

CPD: 35 Minutes 
Level: Foundation

Online Course

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Why train with us?

• 97% training satisfaction
• Training undertaken by industry experts
• Course content rated as excellent
• Training objectives rates as exceptional
• Progression available via foundation, intermediate and advanced courses
• Courses that support Propertymark qualifications
• Training adds value to staff and your firm

Other courses

Check Out Our Other Courses

We also run a series of short and specialist courses that covering topics in the following disclipines:

Download Courses Brochure

Contact Courses

To speak to a member of our Courses team please call 01926 417 787 or email us.