Disputes and Damages the TDS Way

In association with Tenancy Deposit Scheme (TDS).

This course is aimed at staff who are required to deal with the settlement of the tenant’s deposit or those who oversee such operations.


Disputes and Damages the TDS Way - New

  • Birmingham exact venue TBC - Wednesday 8th November 2017 09:15 - 16:30
    Spaces available
    Member Price: £175.00 (+VAT)
    Non-member price: £240.00 (+VAT)
  • London exact venue TBC - Tuesday 5th December 2017 09:15 - 16:30
    Spaces available
    Member Price: £175.00 (+VAT)
    Non-member price: £240.00 (+VAT)


  • Understanding the deposit legislation
  • Receipt, protection and the Prescribed Information

Key Cases

  • Deposit deductions and the tenancy agreement
  • Assessing fair wear and tear and the quantum of damage
  • Deposit dispute mechanisms
  • Inventories, check-outs and evidence
  • Non-contactable parties
  • The role of the agent and fees
  • Review of key adjudication decisions  

Waiting list

If the date you would like is fully booked and you would like to be placed onto the waiting list, please email courses@propertymark.co.uk with your name, contact details and how many places you would like; if a place becomes available we will then contact you. Alternatively if we have sufficient interest we will try and arrange an additional date for the course to run. 

In-house training

This course is also available in-house. For more information on this please contact the Courses department on 01926 417 787 or email courses@propertymark.co.uk

Alternative dates or locations

To register your interest in alternative dates and locations for this course please email courses@propertymark.co.uk.


Level: Intermediate 
CPD: 7 hours

face to face

Face to Face

Meet Your Trainer

Sandy Bastin

Sandy Bastin

Sandy is the Assistant Director of Dispute Resolution at TDS and responsible for recruiting, training and mentoring our Adjudicators. Sandy writes complex reports, responds to complaints about our decisions, and represent TDS in court action. She is often present at events and conferences. Prior to joining TDS she practiced Law in the City of London for many years, specialising in real estate.  

Related Courses

Ending Residential Tenancies

CPD: 7 hours
Level: Intermediate

Members: £175+VAT
Non-members: £240+VAT

More info