About Us

ARLA Propertymark is the UK’s foremost professional and regulatory body for letting agents; representing over 9,000 members. Our members operate to professional standards far higher than the law demands and we campaign for greater regulation in this growing and increasingly important sector of the property market. By using an ARLA Propertymark Protected agent, consumers have the peace of mind their agent will provide a professional service and their money is safeguarded by Propertymark’s Client Money Protection scheme.

Propertymark logo

Propertymark launched in February 2017 combining ARLA, NAEA, NAVA, ICBA, APIP and NFoPP Awarding Body into a single brand in order to achieve a greater consumer awareness.

We protect consumers and their money by holding our members accountable and empowering customers with knowledge and advice. We aim to reassure all of those renting and letting out property that agents who display the ARLA Propertymark Protected logo offer a better service and financial protection for their clients than the alternative.

Can you be sure your estate or lettings agent is trustworthy?

Propertymark's first TV ad promoting this importance of using a Propertymark Protected agent. More info...

ARLA Propertymark Protected logo

What Makes our Members Different?

Backed by a Client Money Protection (CMP) scheme

Experienced and trained professionals who are required to undertake regular training

They are members of a Government approved independent redress scheme *

Kept up to date with complex legislative changes and best practice

Submit independently audited financial accounts to Propertymark

Adhere to a nationally recognised Code of Practice

Hold professional indemnity insurance

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Propertymark covers all aspects of property including residential sales, lettings, auctioneering, inventory, commercial property and specialist qualifications. Take a look at our other websites for a dedicated look at a particular property specialism.

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Your first stop for everything relating to property

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Lettings agents and inventory providers

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Sales and commercial agents

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Valuers and auctioneers

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Qualifications for property professionals

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* Does not apply to letting agents operating in Scotland.