ARLA Regional Meeting - Region 2

Friday 3rd January 2020


Holiday Inn, Elstree,
Barnet By Pass ,

Spread the word

Share this event with other people who might like to go!

Main Programme

12:00 - 12:30 Lunch & Networking


12:30 - 12:35 Welcome
Mr Dharmesh Patadia


12:35 - 13:00 ARLA Propertymark Update & RoPA
Ms Sarah Davies

Sarah will be presenting an update on membership benefits and services, CPD, lobbying and media and highlight what we need from you in terms of engagement, feedback, and brand awareness. She will also be updating you on the Regulation of Property Professionals.

13:00 - 13:15 Sponsor


13:15 - 13:55 Essential telephone and time management skills to beat the ban
Paul Freudenberg

The future of the Lettings industry now rests on developing the right business skills and behaviours, rather than compliance. The lettings industry should be regarded as the noblest of all professions; above teachers and doctors; helping people to find a new home, start a new life, and taking care of their investments. We will look at telephone skills coaching and how best to manage our time for maximum profitability.

13:55 - 14:00 Comfort Break


14:00 - 14:45 Legal Update
Dorota Pawlowski

Dot from Trowers and Hamlin’s, will be presenting your legal update. She will also be answering any questions you may have.  

14:45 - 15:00 Questions & Answer



Roomservice by CORT

Roomservice by CORT

We have provided relocation furniture services and show home furniture for the UK residential property markets for more than 30 years. We also provide student furniture rental packages for UK and international students, student landlords and PBSA.



Dorota Pawlowski

Dorota Pawlowski

Dorota is a senior associate in Trowers & Hamlins' Birmingham office which she joined in July 2011 from Shoosmiths.  Dorota specialises in all areas of advice for registered providers, private landlords and letting agents.

Dorota's particular areas of interest are homelessness, anti-social behaviour, illegal evictions, disrepair, leaseholder issues, general tenancy advice, possession and housing–related court proceedings. She regularly represents clients in the County and Magistrates courts in a wide variety of applications and cases. She has advised extensively on the drafting of tenancy agreements and has reviewed registered providers' policies and procedures.

Dorota also speaks and trains regularly in relation to all aspects of tenancy issues. She is a Committee member of the Social Housing Law Association.

Paul Freudenberg

Paul Freudenberg

Paul founded Awardaroo! in 2005 and has since worked with many businesses including estate and letting agents in helping them to improve their profitability by developing improved business skills. Paul has worked in project and programme management at 02, Vodafone and many others, so managing change is in his blood. Paul is passionate about helping letting agents improve their businesses one behaviour, and one business skill, at a time.