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Know your insurance options to increase revenue

15 October 2020

Richard Dawson and Ray Kyrson
There are endless suppliers, options and channels. Richard and Ray will unearth the truths behind these products and how to use them to get the best conversion rates.

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Scottish Market Update

8 October 2020

Gráinne Gilmore, Zoopla
Gráinne will talk you through an economic update and the latest housing market trends in Scotland.

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The complete circle of every market in one year

7 October 2020

Martyn Baum
From lockdown to the busiest market in over ten years to an expected cliff edge. We look at what is really happening in the lettings and sales market.

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Safe operating practices in branch and at viewings

6 October 2020

Mark Hayward, NAEA Propertymark
With further restrictions in place for the whole country, agents must make sure they are adhering to all the safety guidelines and best practice.

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Market update

29 September 2020

Gráinne Gilmore, Zoopla
Gráinne is Head of Research at Zoopla, she'll discuss recent changes to the housing market and what the future might hold using informative statistics and real-time data.

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Commercial property agents

24 September 2020

Mike Hughes
Mike will provide an update on legislation and trends in the commercial property industry and outline the NAEA Commercial member benefits with a focus on training.

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Impact of COVID-19 on the UK rental market

17 September 2020

Neil Cobbold, PayProp
Neil will use real rental payment data from the past six months to show the pandemic's impact on rents and arrears across the country. He will also share expert advice on how PayProp clients are adapting to the ‘new normal’.

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Following a fair redundancy process

16 September 2020

James Tamm, Ellis Whittam
Join James for a Q&A exclusively for SMEs. He will be outlining the essential components of a fair redundancy process to help employers confidently manage this complex area of employment law.

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Taxation for business owners

10 September 2020

Mark Stemp, Crowe UK
Mark will explain taxation for business owners and for anyone thinking of starting a new business.

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Northern Ireland market update

9 September 2020

Jordan Buchanan, PropertyPal
Join PropertyPal's Chief Economist for an economic update and the latest housing market trends in Northern Ireland.

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Section 21

2 September 2020

Robert Bolwell, Dutton Gregory
Robert, Senior Partner and Head of Landlord and Tenant at Dutton Gregory outlines the latest information surrounding Section 21 in this hour-long webinar sponsored by Gallagher.

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Electronic signatures

13 August 2020

BlueInk
Propertymark Industry Supplier BlueInk will demonstrate how electronic signatures can change the sales world with HM Land Registry's recent announcement allowing digital signatures for conveyance.

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Market update

4 August 2020

Gráinne Gilmore, Zoopla
Gráinne is Head of Research at Zoopla, she'll discuss recent changes to the housing market and what the future might hold using informative statistics and real-time data.

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Japanese Knotweed

29 July 2020

Nic Seal, Environet
Learn how to help your clients buy/sell an affected property by minimising costs, construction delays, damage and legal liabilities.

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Taxation for residential landlords

28 July 2020

Mark Stemp, Crowe UK
Mark will be updating us on the tax changes facing residential landlords including tax planning ideas.

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Ask the experts

23 July 2020

Robert Bolwell and Mark Hayward
Put your questions directly to our property experts. The main topics of the webinar is led by the questions submitted.

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Nuturing your mental health

16 July 2020

Kerry Mitchell, Paycare
Take appropriate steps to ensure you and your team are keeping mentally well during this difficult time.

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The powerful basics that drive more business

9 July 2020

Sharon Boyle
Explore inbound leads from the initial Google search to driving an engaged enquiry. You'll be taken through the often overlooked tips and tricks to maximise every web hit, search and call.

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Virtual Tours

8 July 2020

Mark McCorrie and David Turnbull
This webinar will cover how to win more instructions, retain vendors and increase conversion rates with less viewings.

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Time to drop the gavel again

3 July 2020

Gary Harper and Mark Hayward
Mark and Gary will provide an update on Propertymark's lobbying activity before answering any questions you might have.

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Is your business prepared for phase 3?

2 July 2020

Laura Chalkley and Nick Wilson
With changes announced and more sectors being given the green light to reopen, this session will cover all the essential points for employers.

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Propertymark AGM

1 July 2020

Chaired by Chris Hamer
Alongside voting for the new Board members, eligible members have been casting their votes on two resolutions. While these votes normally take place at the in-person AGM, this year all voting was conducted in advance using the independent specialist Mi-Voice.

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Market update

30 June 2020

Gráinne Gilmore, Zoopla
Gráinne is Head of Research at Zoopla, she'll discuss recent changes to the housing market and what the future might hold using informative statistics and real-time data.

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Scottish Update

22 June 2020

Daryl McIntosh, Propertymark
Daryl, Propertymark's Strategic Development Manager provided an update for agents in Scotland. He represents Propertymark at Government consultations and sits on the boards for Property Ombudsman Scotland and Safe Deposits Scotland.

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How estate agents can benefit from auctions

18 June 2020

Guy Charrison, Toby Limbrick and James Emson
Our team of NAVA Propertymark experts discuss the advantages to property auctions.

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Electrical Safety Regulations

17 June 2020

David Cox, ARLA Propertymark
David will be providing an update on The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 before they come into on the 1 July for all new tenancies.

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Best practice—customer service

11 June 2020

Sam Hunter
Information builds confidence and confidence leads to more decisions being made. Learn how to use information to raise your profile, your stock levels and your fees with Sam Hunter.

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Anti-Money Laundering update

9 June 2020

Mark Hayward, NAEA Propertymark
Mark will be discussing the latest updates around sales and letting agents anti-money laundering responsibilities.

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Employment Law and Health & Safety Essentials

4 June 2020

Laura Chalkley and Nick Wilson, Ellis Whittam
A discussion and Q&A to discuss the implications and the points that you need to consider when planning a return to the 'new normal' safely, quickly and compliantly.

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Why the property industry is using virtual tours

3 June 2020

Mark McCorrie and David Turnball 
Virtual tours are helping agencies flourish whilst social distancing restrictions are in place. This webinar will talk about how virtual tours can help you and how they're becoming the new norm in the industry.

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Ask the experts

28 May 2020

Robert Bolwell and David Cox
This is your opportunity to put your questions directly to our lettings experts. The main topics of the webinar will be led by you and the questions you submit to us.

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One week after release

21 May 2020

Mark Hayward, NAEA Propertymark
Mark will update you on the new Government guidance one week after release as agents in England start to return to work.

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Embracing Opportunities

20 May 2020

Nigel Risner
Nigel delivers interactive and memorable sessions on resilience, change, relationships in the workplace and embracing opportunities like working from home and uniting your team remotely.

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Market update

19 May 2020

Gráinne Gilmore, Zoopla
Gráinne is Head of Research at Zoopla, she'll discuss recent changes to the housing market and what the future might hold using informative statistics and real-time data.

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Prospecting for new business

15 May 2020

Martyn Baum
Martyn will look at identifying key business opportunities and generating business from your database.

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Beat your competitors (on more than just fees)

14 May 2020

Paul Travers
Join Paul as he helps you to carve out a special place as your neighbourhood's favourite property agent.

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update on latest Government Guidance

13 May 2020

David Cox and Mark Hayward
David and Mark will update you on the new Government guidance as agents in England start to return to work.

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Video Everything

13 May 2020

Ben Sellers, Starberry
Join Ben and his passion for sales, creativity and all things tech-driven. He helps to deliver lead-generating digital marketing strategies with a clear return on investment.

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how to stand out in a crowded marketplace 

12 May 2020

Beth Hilson, Tidal Marketing
Beth runs a marketing consultancy operating primarily within the property sector, helping agents, developers, and proptechs to successfully launch, grow and diversify.

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30 days to success

11 May 2020

Neil Martin
Neil focuses on how to maximise brand awareness during lockdown and position yourself as the go-to agent when restrictions are lifted. He will cover ways to review your business structure and ensure you are set for the new unchartered world.

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Tenant fees ban one year later

7 May 2020

David Cox, ARLA Propertymark
ARLA Propertymark Chief Executive David Cox gives his thoughts on the ban one year on and sums up how agents have dealt with the ban on tenant fees.

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Social media engagement

5 May 2020

Martyn Baum
It is important to keep your customers informed throughout adverse times. Martyn's best practice solutions for communicating through social media will ensure you do so carefully and sensitively.

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Strive in a contracting economy

29 April 2020

Tony Piccirillo, AVRillo
Tony is a former estate agent with over 22 years’ experience in property including 21 years co-running the multi-awarding conveyancers AVRillo.

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Top tips for negotiation and customer engagement

28 April 2020

Martyn Baum
Martyn shares his tips for what to include in your presentations around negotiation and customer engagement.

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Ask the experts

27 April 2020

David Cox and Mark Hayward
This is the live viewers' chance to put your questions directly to our Chief Executives. The main topics of the webinar is led by the questions submitted.

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Lettings legal update

23 April 2020

David Cox, ARLA Propertymark
Join ARLA Propertymark Chief Executive David Cox as he covers the latest in legal changes affecting the residential letting industry.

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Northern Ireland update

22 April 2020

Daryl McIntosh, Propertymark
Join Daryl, Propertymark's Strategic Development Manager, for his 30-minute overview providing an update for agents in Northern Ireland.

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Survival guide to working from home

21 April 2020

Martyn Baum
Martyn will provide helpful suggestions for managing flexible working whilst balancing personal tasks such as keeping your children entertained.

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Conveyancing, what to do now

17 April 2020

Tony Piccirillo, AVRillo
Tony is a former estate agent with over 22 years’ experience in property, including 21 years co-running the multi-awarding conveyancers AVRillo. He will give his thoughts on what you should be doing now.

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Ask the experts

16 April 2020

David Cox and Mark Hayward
This is your opportunity to put your questions directly to our Chief Executives. The main topics of the webinar will be led by you and the questions you submit to us.

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What furloughing means for your business

16 April 2020

Sarah Turnbull, Propertymark
Sarah Turnbull, Head of HR at Propertymark, outlines what furloughing means for your business and provides general guidelines and advice for businesses.

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How to successfully access funding during a crisis

15 April 2020

Indy Siriwardana, KIS Advisory
Indy will provide an in-depth look at the Coronavirus Business Interruption Loan Scheme (CBILS) which provides financial support to small and medium-sized enterprises across the UK as a result of the COVID-19 outbreak.

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Three nations, one crisis

15 April 2020

Pat Davitt, Jim Kinney and Mark Hayward
Ireland is represented by IPAV CEO Pat Davitt, the US by NAR Global Ambassador Jim Kinney and the UK by our own Mark Hayward. They will examine how the pandemic has impacted the sector where they are and discuss how the industry and respective governments internationally are looking to adapt.

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Offering and conducting 360 viewings

14 April 2020

Martyn Baum
Martyn will talk through his suggestions for a 360 viewing service. He will also offer helpful workarounds if you don't have the infrastructure to show properties through video call or recorded film.

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Sales legal update

9 April 2020

Mark Hayward, NAEA Propertymark
Mark Hayward, NAEA Propertymark Chief Executive covers the latest in legal changes affecting residential sales and estate agents.

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Scottish update

8 April 2020

Daryl McIntosh, Propertymark
Daryl, Propertymark's Strategic Development Manager provided an update for agents in Scotland. He represents Propertymark at Government consultations and sits on the boards for Property Ombudsman Scotland and Safe Deposits Scotland.

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Stay motivated through adverse conditions

7 April 2020

Martyn Baum
Martyn offers his tips on how to motivate yourself and your staff while working from home or as part of a scaled-down office workforce. 

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Tenants struggling to pay?

7 April 2020

John Paul, Castledene Sales and Lettings
ARLA Propertymark board member John Paul gives his advice for anyone whose tenants are having problems paying their rent, or are refusing to do so during the coronavirus pandemic.

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Sales Protocol Toolkit

6 April 2020

Simon Wilkinson, Wilkinson Estate Agents
Simon will run through the benefits of using our Sales Protocol Toolkit. The toolkit encourages agents and vendors to work together from the outset to get the property market ready and sale ready.

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A focus on tenants

3 April 2020

Robert Bolwell, Dutton Gregory Solicitors
Join Robert from Dutton Gregory (ARLA Propertymark's legal helpline) as he gives an update on MEES, electric and safety checks and Right to Rent. He also takes questions on the latest Government announcements.

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Minimum Energy Efficiency Standards

1 April 2020

David Cox, ARLA Propertymark
David will cover the changes to the Minimum Energy Efficiency Standards (MEES) coming into force on 1 April and the changes to the exemptions brought in during 2019.

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Ask the experts

30 March 2020

David Cox and Mark Hayward
This is your opportunity to put your questions directly to our Chief Executives. The main topics of the webinar will be led by you and the questions you submit to us.

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A focus on tenants

27 March 2020

Robert Bolwell, Dutton Gregory Solicitors
Join Robert from Dutton Gregory (ARLA Propertymark's legal helpline) as he gives an update on rent arrears, safety checks, improvement notice, inspection of property, statutory notices and courts.

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Safeguard your business

26 March 2020

Nathan Emerson
Propertymark board member Nathan Emerson provides his advice for the difficult times ahead, as well as signposting where to get information on the recent Government initiatives to help businesses.

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General HR FAQs and guidelines

24 March 2020

Sarah Turnbull, Propertymark
Sarah Turnbull, Head of HR at Propertymark, provides FAQs plus general guidelines and advice for businesses, employers and employees.

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The fifth money laundering directive

10 January 2020

Mark Hayward, NAEA Propertymark
Mark outlines what is in the Fifth Money Laundering Directive, what’s different and how it will affect estate and letting agents.

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