2019 webinar archive

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29 November 2019

TPO

Emerging issues within the sector

Katrine Sporle, The Property Ombudsman

The Property Ombudsman Katrine Sporle outlines emerging issues following changes to legislation and the Codes of Practice. 

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22 October 2019

AML

Undertaking effective AML customer due diligence

Jerry Walters, Financial Crime Services

Get the knowledge needed to ensure compliance with Money Laundering Regulations and the Proceeds of Crime Act.

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2 October 2019

Cartel

Cartel dangers: what you need to know

Howard Cartlidge, CMA

Drawing on lessons learnt from CMA cases, Senior Director Howard Cartlidge explains what business cartel behaviour looks like and the dangers you need to be alert to.

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24 September 2019

TPO

code changes and case studies

Jane Erksine and Peter Habert, The Property Ombudsman

The Property Ombudsman's Jane Erksine and Peter Habert run through recent changes to code of practice and discussed some key case studies. 

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15 August 2019

Office discussion

Your RoPA questions answered

David Cox, ARLA Propertymark

ARLA Propertymark Chief Executive David Cox answers your questions on the Regulation of Property Agents' (RoPA) recommendations.

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26 July 2019

Office discussion

Regulation of Property Agents (RoPA) update

David Cox and Mark Hayward

On Thursday 18 July MHCLG released a report of the recommendations of the RoPA Working Group. Mark and David explain what it is and why it's so important.

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20 June 2019

Welsh Assembly

Renting Homes (Fees etc.) (Wales) Act 2019

David Cox and Emily Carter

ARLA Propertymark Chief Executive David Cox and our former Policy and Campaigns Officer Emily Carter give an update around the Welsh tenant fees ban.

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18 June 2019

money laundering

An introduction to Anti-Money Laundering

Mark Hayward, NAEA Propertymark

NAEA Propertymark Chief Executive Mark Hayward outlines what agents need to do to comply and updates you on the guidance and legislation.

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22 May 2019

Fees

Tenant Fees Act, your questions answered

David Cox and Emily Carter

ARLA Propertymark Chief Executive David Cox and our former Policy and Campaigns Officer Emily Carter answer your detailed questions about the Act.

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21 May 2019

Edinburgh

Scottish legislative update

Daryl McIntosh, Propertymark

Daryl, Propertymark's Strategic Development Manager will provide an update for agents in Scotland. He represents Propertymark at Government consultations and sits on the boards for Property Ombudsman Scotland and Safe Deposits Scotland.

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17 April 2019

Fees

Lettings Code of Practice with The Property Ombudsman

Katrine Sporle, The Property Ombudsman

Katrine examines the Lettings Code of Practice and how it affects agents differently across the UK.

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21 March 2019

Mark Hayward

Referral Fees

Mark Hayward, NAEA Propertymark

Mark Hayward went through the key points of the recent NTSEAT guidance to explain what agents need to do make your referral fees clear to your customers.

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26 February 2019

Fees

Tenant Fees Act, your questions answered

David Cox and Emily Carter

David Cox, ARLA Propertymark Chief Executive and Emily Carter, Policy and Campaigns Officer answer agents' questions about the Tenant Fees Act.

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