The Tenant Fees Act came into force on 1 June 2019, banning all tenant fees charged by agents and landlords except 'permitted’ fees including rent, security deposits, holding deposits, early termination and some default fees.
The Tenant Fees Act sets out the Government’s approach to banning letting fees for tenants. The key measures of the Act include:
Alongside rent and deposits, agents and landlords will only be permitted to charge tenants fees associated with:
A breach of the fees ban will be a civil offence with a financial penalty of up to £5,000.
The Tenant Fees Act came into force on 1 June 2019. It is a complex piece of legislation and ARLA Propertymark’s toolkit of resources will not only help you understand the ban but also help your businesses comply with the legislation. The resources range for a series of document templates, case studies and videos.
View the toolkit
Letting agents deliver a hugely valuable service and fees cover the costs of ensuring a tenant’s home is safe, legally compliant and professionally managed.
ARLA Propertymark believes fees should be open, transparent and reasonable. They represent legitimate costs to the business that need to be covered and consequently, we do not support a full ban on letting agent’s fees to tenants.
We are concerned that these costs will be passed on to landlords, who will need to recoup the costs elsewhere; inevitably through higher rents.
Our independent research commissioned by Capital Economics predicts that as a result of a full ban on fees tenants will pay an increased rent of £103 per year.
Residential lettings activity provides 58,000 jobs, which generate employee taxes in the order of £400 million for the Exchequer each year
Fees charged to tenants generate around £700 million per year or approximately 20% of the industry's turnover.
Read the full report
In May 2017, ARLA Propertymark responded to the Government’s consultation on the Banning of Letting Agent Fees paid by Tenants. Read the response
In December 2017, ARLA Propertymark responded to the Housing, Communities and Local Government Committee inquiry into the Draft Tenant Fees Bill. Read the response
On 29 January 2018, Former ARLA Propertymark Chief Executive, David Cox gave oral evidence to the Committee, discussing the Private Rented Sector and the Draft Tenant Fees Bill. Watch the video