RENT SMART WALES

All letting agents in Wales (and the wider UK who let or manage rental properties in Wales) must be suitably trained and licensed to carry out letting or property management activities.

Registration and training

The law means that since 23 November 2016 landlords in Wales – and those in the rest of the UK who own properties in Wales - need to register themselves and their properties with Rent Smart Wales, as well as being suitably trained and licensed to carry out letting or property management activities. If landlords do not wish to get trained, they need to arrange for a trained and licensed letting agent to manage their properties on their behalf.

Have you met the training requirements? 

People who deal day to day with tenancies doing letting and management tasks must be trained in order to get a licence with Rent Smart Wales. Below we have highlighted some of the ways you can meet the training requirements.

 

Propertymark Qualifications

PROPERTYMARK QUALIFICATIONS

Propertymark Qualifications' residential letting and property management qualifications are an approved accreditation for Rent Smart Wales licensing.

More info 

Laptop

TOP-UP MODULE

Propertymark Qualifications Residential Letting and Property Management Level 2 Award holders also need to complete the free online top-up module; Part 1 of the Housing (Wales) Act 2014: An Overview.

More info 

Propertymark Qualifications

TRAINING FLOW CHART

We have put together a flow chart to help you understand all the training options available so that you can pick the best route for you.

Download 

Licensing

In addition, all lettings agents in Wales need to be licensed. This means everyone involved in letting agency work needs to undertake approved training, and companies need to have:

  • Client Money Protection (CMP);
  • Professional Indemnity Insurance;
  • Belong to a redress scheme; and
  • must provide all of their landlord and property details.

Enforcement

If letting agents and landlords are not registered or licensed, they could face one of the following:

  • Criminal Prosecution and Fines
  • Fixed Term Penalty Notices
  • Rent Repayment Orders
  • Rent Stopping Orders
  • Inability to issue a valid Section 21 notice to regain possession

Resources

People who deal day to day with tenancies doing letting and management tasks must be trained in order to get a licence with Rent Smart Wales. Below we have highlighted some of the ways you can meet the training requirements.

 

Fact Sheet

FACT SHEET

Our member exclusive Fact Sheet outlines the latest advice on Rent Smart Wales

More info 

code of practice

CODE OF PRACTICE

For Landlords and Agents licensed under Part 1 of the Housing (Wales) Act 2014.

Download

Rent smart wales

RENT SMART WALES WEBSITE

Rent Smart Wales process landlord registrations and grant licences to landlords and agents.

More info

Our Work

What did we say?

When Rent Smart Wales first announced the £3728 fee for all agents, we branded this unfair as it didn’t take into account the size of the letting agent business, meaning both the smallest and largest agents would be charged the same amount in fees.

What did we do?

The introduction of Rent Smart Wales led to continued concerns over the licensing fee. Under the Freedom of Information Act, we requested and received an explanation of how the Licensing Authority arrived at the initial £3,728 licensing fee. Read the response.

Fairer fee structure

Following our continued lobbying, Rent Smart Wales announced a new fee structure that will take effect from the 25 April 2016. The new fee is now graduated and will take into account the size of the business and importantly, offer a discount to ARLA Propertymark members. This is great news and offers agents a much fairer fee structure which also demonstrates the benefit of professional membership.

View the licensing fee structure