Latest News

Why the best letting agents will take centre stage post-fees ban

19 June 2019

The tenant fee ban is finally here and in a post-fees market, it will inevitably be letting agencies that take a traditional approach with a focus on high customer service, that will be of huge value to landlords. Read More...

Scottish housing charities and experts meet to find solutions to housing crisis

19 June 2019

Edinburgh has recently seen local housing charities and experts meet to discuss the housing challenges faced by people living in Scotland and explore potential solutions. Read More...

The beginning of a new era

17 June 2019

On 14 June, after several weeks of voting for board and presidential roles, Propertymark’s Annual General Meeting (AGM) revealed who will be taking us forward into the coming year. Read More...

Guidance for lone workers

Wednesday 10 April 2019

HSE (Health and Safety Executive) have revised their Working Alone leaflet to provide advice on the risks of lone working.

The leaflet provides guidance on how to keep lone workers healthy and safe. It is aimed at anyone who employs or engages lone workers, and at self-employed people who work alone.

The guidance in the leaflet is not compulsory, but it should help employers understand what they need to do to comply with their legal duties towards lone workers under:

Lone workers are those who work by themselves without close or direct supervision and employers have a duty to assess risks and take steps to avoid or control risks where necessary.

More information on lone working along with the Working Alone guide can be found here.

Following the disappearance of 25-year-old Suzy Lamplugh who met a man at a property in Fulham in which no trace of her has been found since, a campaign was launched 30 years afterwards to help to tackle the issue.

The trust teamed up with leading agents Knight Frank and Savills as well as the Guild of Letting and Management to promote safety in the property sector wanting all estate agents to sign up to a new code to protect the personal safety of those selling, buying and renting property.

Lara Wilks Sloan of the Suzy Lamplugh Trust said: “When Suzy went missing, it was in the days before smart phones, the only clue her company had to whereabouts was an entry in the diary.

“We know from the work we carry out with companies that things have changed since 1986 but we’ve carried out new research that indicates that 30 years on, safety in the housing sector is still a concern for estate agents and consumers too”

Research

Research carried out by Suzy Lamplugh Trust shows:

  • A quarter of consumers surveyed said they felt house viewing should be safer
  • Nearly three quarters feel it should be down to estate agents to make it safer
  • 29% of female estate agents said they have felt unsafe at a house viewing, which equates to one in three working in the role

The charity hope that Suzy’s Code for Lone Worker and Personal Safety will help.

Estate agents and organisations signing up to the code are asked to email LiveLifeSafe@suzylamplugh.org

Resources from Propertymark

We offer a Lone Worker Safety course which is aimed at workers who make visits to domestic housing, void properties and business units or are required to work along at their usual place of work which provides an outline of health and safety management law and covers the principles of good practice, including mobile phone safety, contingency planning and exit strategies.