Latest News

The Renting Homes (Fees etc.) (Specified Information) (Wales) Regulations 2019

18 November 2019

The Renting Homes (Fees etc.) (Specified Information) (Wales) Regulations 2019 have been laid in the National Assembly for Wales and if not annulled, could come into force in 19 days’ time. Read More...

Carbon Monoxide Awareness Week 2019

18 November 2019

Propertymark is backing the Carbon Monoxide Awareness Week which starts on Monday 18th November 2019. Read More...

ARLA Propertymark Conference and Exhibition celebrates 25 years

18 November 2019

Having grown significantly since its inception in 1995, and with various venues to accommodate the growing interest, the ARLA Propertymark Conference is now firmly rooted at ExCel in London to house the size and appetite of interest from the industry. Read More...

Guidance released on aluminium composite materials cladding

14 November 2019

The UK Government has released information and advice for building owners, landlords and leaseholders where aluminium composite material (ACM) cladding is present on their building. Read More...

Spotting the signs of criminal exploitation of children and vulnerable adults

Friday 16 August 2019

The Home Office's County Lines campaign aims to help landlords and letting agents – and other frontline staff— to spot potential victims, and report concerns to either the police, anonymously to Crimestoppers, or safeguard in line with their organisation’s safeguarding policy.

County Lines is the term used to describe urban gangs supplying drugs to suburban areas, as well as market and coastal towns, by using dedicated mobile phone lines or “deal lines”.

Gangs use children and vulnerable people to move drugs and money to these areas. Once caught up in County Lines, exploited individuals are at risk of extreme physical and/or sexual violence, gang recriminations and trafficking.

County Line drug gangs rent property where they operate. Guidance for letting agents and landlords can help you spot the signs of potential victims and report concerns.

Spot the signs:

  • Do visitors come at unusual times of the day or night?
  • Are there suspicious smells around the property?
  • Is a tenant getting more visitors?
  • Has a tenant stopped leaving their house?
  • Are curtains or blinds almost always shut?
  • Has anti-social behaviour increased?

A tenant might also:

  • Offer to pay rent for a long period (e.g. 6 months) upfront in cash
  • Appear affluent but want to rent an inexpensive property
  • Be unable to provide landlord or employment references
  • Prefer to pay rent in cash without good justification
  • Prevent you from inspecting your property when given reasonable notice
If you have concerns that a vulnerable tenant is being exploited, you should report it to Crime Stoppers on 0800 555 111, or to the police.

You can find more information and resources on the Home Office website including guidelines, posters, and social media images to use and share with local businesses.