ARLA Propertymark, along with five other leading organisations representing tenants, landlords and letting agents have united to urge the UK Government to provide financial help to private renters plunged into rent arrears during the pandemic through no fault of their own.
Maintaining tenancies is the best way to support both the rental sector and the economy as a whole. Support for landlords in England - absent in the UK Government's plans to date - is vital in order for tenancies to continue.
The coalition is calling for a short-term package of emergency grants and loans worth £270 million to help renters who have lost out on income or been furloughed as a result of the pandemic. The emergency fund would be limited to helping tenants pay off any unexpected rent arrears built up since the start of the lockdown.
Despite recent UK Government efforts to increase housing benefit rates to cover the bottom third of private rents, thousands are still falling through the gaps in the welfare safety net. The coalition argues the fund would help both tenants to keep their homes and landlords who rely on rental income for their livelihoods. It would also prevent rising homelessness adding to the current economic crisis.
The letter, to the Chancellor of the Exchequer, Rishi Sunak, acknowledges the challenges, but also where support has been absent, calling for reform to Local Housing Allowance, Universal Credit, and the benefit cap. It included proposals that support is provided through three mechanisms:
- Ring-fenced funding administered through local authorities, using a mechanism like the Discretionary Housing Payment
- An additional cash injection into local welfare assistance schemes
- Government-backed, interest-free loans for tenants not eligible for the above support
Specifically, the proposal outlines ringfenced funding with a limited timeframe, to avoid the unintended consequences of discouraging tenants from making payments where they are able to do so. Crucially, tenants could also claim for a lump sum to be paid directly to the landlord.
These steps could be pivotal in ARLA Propertymark's campaign to #Keeptherentflowing and we will continue to represent our members' interests at the highest level and to ensure that the UK Government’s actions, in light of the pandemic, are fair and manageable for the private rented sector.
Help support the campaign by writing to your local MP urging them to take action and ensure the UK Government introduces these emergency measures.
Financial Support Package

It is vital that the UK Government introduce emergency measures to support those in rent arrears brought about because of COVID-19 to ensure that tenancies are maintained, and we keep the rent flowing.
Timothy Douglas
Propertymark Campaigns and Policy Manager