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Report reveals rent hikes in Scotland are not always legal

Friday 04 January 2019

The Private Housing (Tenancies) (Scotland) Act 2016 made provision for procedures that landlords need to now follow before they increase rents to tenants on a private residential property.

However, a report by Govan Law Centre calls into question the competence of landlords or disregard by landlords to adhere to the new requirements with the new type of tenancy - Private Residential Tenancy (PRT). 

Increasing rents under the Private Residential Tenancy

The Scottish PRT replaced the previous assured and short assured tenancy agreements for all new tenancies granted in Scotland. Since its introduction in December 2017, landlords cannot increase rents for properties they own more than once in any given year, and tenants must be given a least three months’ notice of any planned increase, using the 'landlords rent-increase notice to tenant(s)' form.

Tenants will also have the right to have the rent assessed by a rent officer if they feel that the rent increase is unfair. They will need apply within 21 days of notification by the landlord and must tell their landlord by completing Part 3 of the 'landlord's rent-increase notice to tenants(s)'. However, it should be made clear to tenants that rent officers also have the power to increase the rent if they feel it should be higher. Scroll to the bottom of this page for more useful resources. 

The Govan Law Centre findings

In the report Govan Law Centre cite evidence from the Scottish Government that private rents in Scotland are increasing at double the rate of inflation, particularly in Glasgow and Edinburgh and that homelessness and poverty will continue to increase as a result. This is backed up by their own evidence which comes from real-life cases studies which show that many private landlords aren’t following the legal protections in place for rent increases, resulting in harsh consequences for tenants. Tenants often have to face a tough choice between move out of their home or finding other ways to make ends meet, such as relying on foodbanks, or not heating their homes. 

They claim that private rents in Glasgow have been hiked up by almost one third between 2010 and 2018 (31.13%) - almost double the rate of inflation (the consumer price index rose by a total of 18.7% over the same period). Tenants are often unaware of their rights and don't question the increases, instead find themselves running into arrears, which eventually get out of hand. 

One of their clients is a disabled single parent whose landlord increased her rent by 43% during one month to £1,500 p.m. 

Other clients already struggling to make up housing benefit shortfalls have been trying to cope with rent increases of around £100 p.m. Tenants can apply for discretionary housing payments to help, but these are generally temporary

They believe there is a case for national regulation - there is no national regulation at present unlike for the social rented sector.

GLC’s PRS Co-ordinator Wendy Malloy said: “We can evidence that rent increases being implemented during lets are having a serious impact on household financial sustainability, and increasing the risk of homelessness.  A lot of the time these increases are being done without proper legal notice being served and with tenants simply accepting they have to pay”.  

“We are seeing many households struggle with arrears and we are providing legal advice and representation in these circumstances.  We believe this highlights the need to get the message out to people that there is a formal process in place for increasing rents and mechanisms to appeal should the tenant disagree with the proposed increase".


Good agents should already be familiar with the PRT, but continuous education is crucial. Also, if you're new to the industry or recently moved to a job role that involves knowledge of lettings legislation you'll want to brush up on your knowledge and be up to speed quickly. By being informed you can ensure that you continue to offer your clients the right advice and win more business.

There are numerous ways we can help you:

  • Call the ARLA Propertymark Legal Helpline on 0845 862 1390 for all your landlords and tenant law queries. This is a free membership benefit. The helpline is open weekdays from 
    10:00 - 17:00. You'll need your membership details to hand when you call. 
  • Visit our dedicated PRT webpage
  • We have various Fact Sheets covering issues affecting agents operating in Scotland, including The Letting Agent Code of Practice (Scotland) Regulations 2016. These are available from the members' area of the website.
  • Coming soon - keep your eye out for further Fact Sheets which will cover The Private Housing (Tenancies) (Scotland) Act 2016.
  • Contact our Business Development Manager for Scotland, Daryl McIntosh - for any other queries or to find out what ARLA Propertymark membership can do for you.