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Regulation on default fees in Wales

Wednesday 29 January 2020

The Renting Homes (Fees etc.) (Prescribed Limits of Default Payments) (Wales) Regulations 2020 has now been laid before the Welsh Parliament which will restrict what can be charged as a default fee in Wales.

Within the Renting Homes (Fees etc.) (Wales) Act 2019, Welsh Ministers have the power to make regulations specifying the limits for certain types of payments that can be charged in the event of a default by the tenant. In June 2019 the Welsh Government consulted on whether to prescribe a list of payments in default which would be Permitted Payments under the Act, as well as a limit on what is permitted. 

Under the Renting Homes (Fees etc.) (Prescribed Limits of Default Payments) (Wales) Regulations 2020 landlords or letting agents in Wales can only charge for keys or other security devices, locks or if a tenant is late paying rent. Unless revoked the new rules will come into force on 28 April 2020.

What can be charged when a tenant fails to pay rent

  • A late rent payment cannot be charged unless the rent has been outstanding for more than seven days
  • If the arrears are more than seven days, then the sum charged is calculated on a per day basis from the due date
  • Landlords or letting agents can only charge interest at three per cent above the Bank of England base rate on the late payment of rent for each day the payment is outstanding from the due date if the rent is outstanding beyond the first seven days

What can be charged as a default fee

  • Locks (added, changed, removed) giving access to the property
  • Keys or other security devices to the property
  • Landlords can only charge actual costs for work (evidenced via an invoice or receipt)
  • If using a third-party contractor - actual costs include the cost of the contractor’s labour (as evidenced by an invoice or receipt)

Renting Homes (Fees Etc.) (Wales) Act

The Renting Homes (Fees etc.) (Prescribed Limits of Default Payments) (Wales) Regulations 2020 expands on The Renting Homes (Fees etc.) (Wales) Act which was introduced on 1 September 2019.

The Act introduced the following:

  • Ban tenants from being charged for an accompanied viewing, receiving an inventory, signing a contract, exit fees or renewing a tenancy
  • Allow letting agents and landlords to only charge fees relating to rent, security deposits, holding deposits, utilities, television licence, communication services, Council Tax and payments in default
  • Provide a regulation-making power to limit the level of security deposits
  • Cap holding deposits to the equivalent of one week’s rent
  • Create a clear, simple and robust enforcement regime for when offences occur

Wales ban on letting agent fees


ARLA Propertymark’s members can take advantage of our Tenant Fees Toolkit Wales which outlines all the changes to help the sector understand including legal documents. We will be updating relevant documents to reflect the new rules for Permitted Payments.  

Tenant Fees Toolkit Wales