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14 May 2021

The UK Government set out in the Queen’s speech on 11 May, its legislative plans for adult education and training for the next parliamentary session with a proposed Skills and Post-16 Education Bill. Read More...

Commonhold Council launched

14 May 2021

An advisory panel of leasehold and industry groups has been launched to inform the UK Government on the future of commonhold homeownership. Read More...

Leasehold Reform Bill published

13 May 2021

The Leasehold Reform (Ground Rent) Bill has been published today, 13 May, and when implemented aims to help tackle inconsistency and ambiguity of ground rents for future leaseholders. Read More...

Changes to notice periods for evictions

12 May 2021

The UK Government has announced that from 1 June 2021 notice periods in England that are currently six months, will now be reduced to four months. Read More...

Virtual Right to Rent checks extended

12 May 2021

The Home Office has today, 12 May, extended the period in which letting agents in England can carry out Right to Rent checks by video call by a further month to 20 June 2021. Read More...

Government asks the industry to comment on draft code of practice

Monday 20 July 2020

A consultation on an overarching Code of Practice has been launched today, 20 July, which will be key to the work of the new industry regulator, when they are eventually appointed.

The Code, which outlines standards designed to promote trust in the industry, references areas including transparency on Referral Fees, adherence to Client Money Protection Regulations, data management, and consumer complaints.

The Code applies to:

  • Property sales/purchases
  • Property lettings
  • Property management
  • Property auctions
  • Property guardians
  • Rent-to-rent arrangements
  • International property agents

It is designed to sit above a number of sector-specific codes:

  • Residential Property Sales – Estate Agents
  • Residential Property Lets – Letting Agents
  • Residential Leasehold Management - Leasehold Management Agents
  • Commonhold Management - Commonhold Management Agents
  • Retirement Housing Management - Retirement Housing Managers
  • Property Auctions - Auctioneers
  • Property Guardian Services - Property Guardian Companies
  • Residential Property Buying Services – Buying Agents
  • Build to Rent

On the topic of Qualifications, the overarching Code requires that agents:

  • Must be fit and proper persons.
  • Must ensure that all staff have been given proper instructions and training about complying with relevant laws and the requirements of this Code applicable to their role.
  • Must ensure that all staff are trained to deal with consumers and colleagues in a manner that encourages and respects equality, diversity, and inclusion. (See the Equality and Human Rights Commission.)
  • Must ensure that staff are qualified to the levels specified by the Regulator, trained, and hold the appropriate licence (where applicable) to undertake the responsibilities delegated to them.
  • Must maintain documentary evidence showing the training provided to all staff and individuals' ongoing training required to meet the relevant Continuing Professional Development (CPD) requirements.

Propertymark will be responding and is encouraging agents from across the industry to feed their views into this consultation.

The consultation