Latest News

Welsh Government guidance for property agents and landlords

07 April 2020

The Welsh Government has produced Coronavirus (COVID-19) guidance covering self-isolation, visiting a property, mental well-being, supporting tenants and business support. Read More...

Propertymark campaign succeeds in including commission in furloughed pay

06 April 2020

Government has amended the eligibility criteria following Propertymark's campaign for agents' commission payments to be included in claims for Furloughed Pay. Read More...

Landlord Income Tax Relief fully phased in

06 April 2020

At the Summer Budget 2015, the then Chancellor George Osborne announced that the amount of Income Tax relief landlords can get on residential property finance costs will be restricted and gradually reduced from April 2017 until April 2020. Read More...

UK Gov guidance – EPCs and COVID-19

06 April 2020

On 2 April 2020, the UK Government released information confirming that the legal requirement to obtain an EPC before selling or letting a property remains in place, but EPC assessments should only be conducted where they can be done safely and in line with guidance relating to Coronavirus. Read More...

Agents on commission must be considered in Job Retention Scheme

03 April 2020

In a letter to Alok Sharma, Secretary of State for Business, Energy and Industrial Strategy, Propertymark has urged him to promptly allow agents to include employee’s full salaries under the variable pay element of the Coronavirus Job Retention Scheme. Read More...

Ministerial guidance for Scottish letting agents

Thursday 19 March 2020

The Scottish Government has announced they intend to make a temporary legislative change to amend the mandatory grounds for eviction under the Private Residential Tenancy from three months to six months.

The move comes as part of wider Government measures to support those tenants suffering financial hardship due to Coronoavirus.

Ministers have also written to the UK Finance and the UK Government urging them to move to a six-month mortgage holiday for all mortgages, including Buy to Let after the banks had agreed a three month mortgage holiday.

In a letter sent to all agents yesterday, 18 March, on the letting agent register, the Scottish Government has asked for everyone's support to ensure tenants who find themselves in financial difficulty due to COVID-19 are made aware of the support available.

Letter to agents

Quote mark

I know that we must get the balance right between protecting tenants and ensuring landlords can continue to provide housing. I would emphasise the position is changing on a daily basis. 

I am sure landlords recognise we are in unparalleled times and we cannot have people at risk of being made homeless.

Kevin Stuart, MSP, Minister for Local Government, Housing and Planning

Communicating with tenants

Tenants are urged to apply for Statutory Sick Pay and Universal Credit (UC), where eligible, as well as speaking to you as soon as they are in financial difficulty.


Those tenants that are affected can claim Universal Credit (UC), if eligible, which includes support for housing costs. The UK Government has introduced some temporary changes to make this easier.

Universal Credit


Tenants who are receiving Housing Benefit or UC but still can't afford their housing costs may be eligible for a Discretionary Housing Payment (DHP). 



Tenants may be able to also get support through the Scottish Welfare Fund.

Scottish Welfare Fund


On the back of members' comments, Propertymark is bringing these to the Government’s attention to ensure the sector’s voice is heard. We will inform members and the sector of any further progression.