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04 June 2020

The Scottish Government has responded to concerns raised by Propertymark on behalf of its members, following reports that some Scottish agents had been denied access to business support schemes when local authorities declared the grant is not available to their sector. Read More...

How agents can help vulnerable tenants during self-isolation

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Guidance for Welsh agents as lifting of restrictions diverges

Wednesday 13 May 2020

Since the UK Government made an announcement on the partial lifting of stay-at-home measures, Propertymark has received guidance from the Welsh Government about what is and isn’t permitted for agents in Wales who have been seeking clarification of what is required of them.

House moves

Wales, in common with the rest of the UK, introduced the strict stay-at-home regulations at the end of March, and these regulations continue to be in force. If a moving date can be postponed, it should be postponed.

The Health Protection (Coronavirus Restrictions) (Wales) Regulations 2020) allows people to move house only where the move cannot be postponed.

While agents’ offices remain closed, many agents are working remotely to provide virtual viewings.

Guidelines under regular review

The Welsh Government reviews the stay-at-home regulations every 21 days and, on the basis of the latest available scientific evidence, considers whether they need to stay in place or whether they can be eased.

The regulations were renewed for three weeks following a review on May 7. Some very small adjustments came into force on May 12. These are:

  • Allowing people to exercise more than once a day – exercise should be local to people’s homes
  • Enabling garden centres to open, if they can comply with the physical distancing duty
  • Enabling local authorities to begin the process of planning for libraries and recycling centres to open


Propertymark has compiled a suite of resources on the Coronavirus crisis, and some articles for a post pandemic plan, including preparing your office for a return to work, which can be found on the members’ area of the website.

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