Latest News

Professionals and public warned over rogue agencies

13 December 2019

Three agencies have been expelled from The Property Ombudsman (TPO) for failing to deliver on payments that were instructed by them. Read More...

GE2019 - Party pledges and Propertymark

10 December 2019

Before the political parties finalised their manifestoes for the General Election on 12 December, Propertymark published its own ‘manifesto’ calling on the new Government to regulate and reform the housing sector. How do the major parties’ manifestoes meet Propertymark’s calls on the issues the property industry faces? Read More...

Propertymark and TDS matrix aims to simplify Tenant Fees Ban

10 December 2019

ARLA Propertymark and Tenancy Deposit Scheme (TDS) have created a matrix for landlords and agents to help explain the differences between the Tenant Fees Act 2019 in England and the Renting Homes (Fees Etc.) (Wales) Act 2019, which came into force in Wales in September. Read More...

Changes to Holding Deposit Laws follows Propertymark meeting with Welsh Minister

09 December 2019

On 4 December, David Cox, Chief Executive, ARLA Propertymark and Board Member for Wales, Angela Davey, met with the Welsh Housing Minister, Julie James AM, to explain the massive difficulties agents face when Governments give the industry very little notice of changes in legislation. The Minister has now extended the date the Renting Homes (Fees etc.) (Specified Information) (Wales) Regulations 2019 will come into force to 28 February 2020. Read More...

Agents given false documents and identities by members of drug ring

05 December 2019

Four men who headed up a drug ring property plot saw ordinary homes turned into illegal cannabis farms after providing false documents and identities to rent out the houses. Read More...

Rent costs hit record high - 2019 trends

04 December 2019

Propertymark has analysed its lettings and sales data to reveal trends from the year. The private rented sector has seen sharp rent increases due to the tenant fees ban, an outflow of landlords from the market, and Brexit uncertainty. Read More...

ARLA Propertymark Conference and Exhibition celebrates 25 years

Monday 18 November 2019

Having grown significantly since its inception in 1995, and with various venues to accommodate the growing interest, the ARLA Propertymark Conference is now firmly rooted at ExCel in London to house the size and appetite of interest from the industry.

The monumental event, now in its 25th year, is taking place on Tuesday 24 March 2020 at ExCel London.

Due to tickets selling out six weeks prior to the 2019 Conference, we urge delegates to book early to avoid disappointment. Early bird tickets are now on sale for all members until 24 January and the full agenda for the day is available here.

Keynotes and programme

Dido Harding

Baroness ‘Dido’ Harding was Chief Executive of TalkTalk for seven years, growing the business in one of the most competitive, fast-moving markets, dominated by big players. As well as turning the company around from being Britain’s most complained about telecoms operator into an award-winning service provider, she also took a very visible public lead when TalkTalk were subject to a high-profile cyber-attack. She remains one of the UK’s best-known digital business leaders and is a regular commentator on what the digital revolution means for businesses and society, and how Britain can build a successful, inclusive, digital economy.

Mary Portas

Retail expert Mary has advised Government, transformed both luxury and high street stores, written books and produced a host of retail and business-themed TV programmes.

She is the Chief Creative Officer of her own retail consultancy, and author of Work Like a Woman: A Manifesto for Change, she also delivers an inspiring message of how businesses and individuals can adapt, transform and lead.

The Conference will also see a round table debate on the proposed changes to Section 21, with viewpoints from an ARLA Propertymark representative, a landlord and politicians.

Separately, with regulation on the horizon requiring all agents to be qualified, there will be a discussion on how agents can understand and implement recruitment and retention practices to ensure that they attract and retain the best talent.

Phil Keddie, ARLA Propertymark President said: “The ARLA Propertymark Conference is always a fantastic and informative event, but for its 25th year, agents can expect a truly unforgettable experience.

"The Conference presents delegates with an opportunity to hear the latest updates on legal and legislative changes, guidance on professional development, and of course to network with like-minded peers.

"Conference attendees feedback every year that it is a ‘must go-to’ event and that the learning from the day is hugely beneficial for them. I am thrilled to be President for the 25th anniversary conference and delegates can look forward to another spectacular event.”


Fantastic day, a hugely beneficial event which I value greatly. Emma Jack, Haslams Estate Agents

Excellent Conference, very informative and well-organised with lots of relevant updates. Hayley Scammell, Michael Jones and Bacon

Really good location and facilities. All the speakers were very informative and overall, I really enjoyed the day. Holly Martin, Caxtons

Fantastic day, very helpful and great for information and networking. Jack Dixon, Peter James Estate Agents

Excellent day, well organised, great food, a great atmosphere and a great platform to update knowledge and forthcoming legal changes nationally in one hit. Well done! Jenny Matthews, Premier Lets and Sales

My first time at the ARLA Propertymark Conference and it was a really great day, a 'must go-to' event for any seniors, partners or directors within the letting industry. Miles Batty, Tennants

ARLA Propertymark Conference