Latest News

Professionals and public warned over rogue agencies

13 December 2019

Three agencies have been expelled from The Property Ombudsman (TPO) for failing to deliver on payments that were instructed by them. Read More...

GE2019 - Party pledges and Propertymark

10 December 2019

Before the political parties finalised their manifestoes for the General Election on 12 December, Propertymark published its own ‘manifesto’ calling on the new Government to regulate and reform the housing sector. How do the major parties’ manifestoes meet Propertymark’s calls on the issues the property industry faces? Read More...

Propertymark and TDS matrix aims to simplify Tenant Fees Ban

10 December 2019

ARLA Propertymark and Tenancy Deposit Scheme (TDS) have created a matrix for landlords and agents to help explain the differences between the Tenant Fees Act 2019 in England and the Renting Homes (Fees Etc.) (Wales) Act 2019, which came into force in Wales in September. Read More...

Scottish Letting Agent Registration figures update

Tuesday 12 November 2019

The number of letting agents in Scotland who are now operating with a Letting Agent Registration Number (LARN) stands at 837 from 977 applications received by the Scottish Government.

There have been 30 LARN’s withdrawn already, those relate to agents who are no longer operating. There are still 110 applications outstanding and these are still being processed by the Scottish Government. The delay with the majority of these applications is primarily due to issues with the agents meeting client money requirements.

ARLA Propertymark continues to emphasise to the Scottish Government the importance that all agents must be operating with a client account and a client money protection policy and those not are in breach of the Letting Agent Code of Practice.

The Scottish Government has issued assurances they are working with those currently not complying with the regulations and the Scottish Ministers do not intend to approve any agents to the letting agent register who are handling client money but do not have a client bank account or client money protection insurance in place.

Continued monitoring

On a more positive note, there have been 124 compliance letters issued to agents suspected of carrying out letting agency work in Scotland and have not submitted an application to the register and the Scottish Government will continue their investigations into these non-compliant agencies.  

Compliance will be the focal point of the Scottish Government once the outstanding applications have been dealt with compliance visits to registered agents as well as remaining focused on those who continue to try and operate out with the scope of the regulations.

ARLA Propertymark protected agents can guarantee all landlords and tenants the obligations for dedicated client accounts and client money protection policy are in place, ensure, as an agent you are sending this message.


Details of agents who are suspected not to have applied for registration are still welcomed and these can be emailed to Daryl McIntosh, Propertymark Strategic Development Manager for Scotland and Northern Ireland or direct to the Scottish Government registration team

Propertymark resources

ARLA Propertymark Members can download our fact sheets on The Letting Agent Code of Practice (Scotland) Regulations 2016 – Communications and The Letting Agent Registration (Scotland) Regulations 2016 which break down the legislation and explain exactly what agents and property managers must do. Log in and download the fact sheets.

Letting Agent Registration and Training Requirements

If you are a letting agent working or managing property in Scotland, you need to meet the minimum training standards and join the Scottish Letting Agent Register in order to legally trade. Find out more.

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