Latest News

COVID-19, arrears and your lettings business

02 July 2020

Propertymark Industry Supplier, PayProp looks at the impact of COVID-19 and how agents can best cope with unforeseen challenges when it comes to lost income, managing arrears, and avoiding evictions. Read More...

ARLA Propertymark members manage almost half of England’s private rented sector

01 July 2020

The number of private rented homes in England currently sit at 4.8 million, according to the latest English Housing Survey published by the Ministry for Housing, Communities and Local Government (MHCLG), and as of May 2020, ARLA Propertymark members manage 47 per cent of those properties. Read More...

Prime Minister promises “Project Speed” will increase home building

01 July 2020

Boris Johnson announced today, 30 June, an ambitious £5bn plan to boost the UK economy with a focus on infrastructure development. The funding will be used for building homes, public services, and transport links, and adds substance to his “build, build, build” pledge to change planning laws to prevent delays in large-scale building projects and deliver greener and faster homes. Read More...

‘Property number plates’ to be rolled out across public sector

30 June 2020

The UK Government announced that unique codes for properties, streets, and other objects that upgrade our geospatial data will be launched tomorrow, 1 July to the wider public sector, and will help agents with future information searches, especially through local councils. Read More...

Concerns expressed to Ministry of Justice on housing possession cases

30 June 2020

ARLA Propertymark has written to the Secretary of State for Justice expressing concerns for the management of housing possession cases in England and Wales when the current stay on possessions is lifted on 23 August 2020. Read More...

Tenant Fees enforcement toolkit rolled out

Friday 27 September 2019

The National Trading Standards Estate and Letting Agency Team (NTSELAT), has rolled out an enforcement toolkit to trading standards officers across the UK in order to help crack down on non-compliance.

An estimated 20 per cent of letting agents are still not signed up to a Client Money Protection scheme despite it being made a legal requirement in April.

NTSELAT is working with local authorities and the six approved CMP providers to spot those who have not signed up as well as those not displaying their chosen scheme by providing a step-by-step guide to the legalities and requirements of regulating letting agents.

Trading Standards Officers have the enforcement to impose fines of up to £5,000 for any firm that fails to display this information.

James Munro, Head of NTSELAT, said: “We act as the lead enforcement authority for the Tenant Fees Act.

“The team is working with the approved CMP schemes and local authorities to ensure that agents who are required to belong to a scheme are correctly registered with one of the six approved schemes.

“We have arrangements with local authorities to refer cases for enforcement, and a backstop arrangement where we will take action in cases where a local authority cannot.

“With the support of the schemes, we are also proactively monitoring websites to ensure agents are clearly displaying their membership.”

Client Money Protection

By becoming an ARLA Propertymark member not only will you receive guidance throughout every step of change in the industry and be recognised for your professionalism, but you’ll receive Client Money Protection as part of your membership bundle – as well as many more perks.

If you just require Client Money Protection visit the Money Shield website

Money Shield

Propertymark resources

ARLA Propertymark members can access a range of resources in order to help them comply with industry changes and obligations under legislative changes.

Resources include:

  • Fact sheets including:
    - Client Money Protection
    - Tenant Fees Act (10 fact sheets)
    - Consumer Rights Act 2015 Displaying Fees
  • Tenant Fees Toolkit including:
    - 10 Practical Tips
    - Tenant Guide
    - Fact Sheets
    - TDS Deposit Cap Solution
    - Government Guidance
    - Case study from Scotland

To access your numerous member benefits login to the ARLA Propertymark website.


Consumer awareness

Providing your customers with information on each step of the process is key to enabling trust in your agency. Show your clients why using an ARLA Propertymark Protected agency is a must.

Download leaflets, buy hard copies for your office and share content on your social media channels by visiting the Propertymark website and online shop.

Propertymark website

Online shop