Latest News

Winter weather precautions

20 January 2021

Propertymark Industry Supplier, Gallagher offers practical steps that can help agents and their clients reduce the risk of damage to property as areas of the nation are set to see further warnings of more inclement weather to come. Damage caused by the escape of water from frozen pipes and other equipment can be extremely costly in repairs and disruption. Read More...

Concerns raised over new energy efficiency proposals

20 January 2021

Propertymark has responded to the UK Government’s consultation on Improving the Energy Performance of Privately Rented Homes in England and Wales by highlighting a number of concerns. These relate to affordability and the need to look beyond a one-size fits all policy and develop proposals that work with the different age, condition, and size of properties in the private rented sector. Read More...

Change smoke and carbon rules for earlier checks

19 January 2021

Propertymark has responded to the UK Government’s consultation on extending the Smoke and Carbon Monoxide Regulations in England, arguing that the rules should be amended so that landlords and agents must make sure the alarms are tested prior to the start of the tenancy and not on the first day of each new tenancy. Read More...

Tenant Shop: updating and evolving

Tuesday 29 September 2020

Tenant Shop, a Propertymark Industry Supplier who specialise in utility management to streamline the notification process, resolve billing queries and offer a unique hybrid void solution, show how they’re consistently evolving to ensure the right measures are taken to protect customers and colleagues, and importantly developing new systems and processes to offer an improved level of business continuity.

As the end of September approaches, and what has been an astronomical rebound across the industry since lockdown commenced, it is now a chance to reflect on the last six months, and importantly plan for the six months ahead. The industry is understandably going through a tough period, compounded by the recent Government short-term amendments to regulation. The next six months is pivotal as we navigate through these unprecedented times.

From Tenant Shop’s ‘side’ as a supplier to the industry, it’s been pleasing to see such a rebound in recent months, but with further Government restricted movement imposed, we’re not home and dry just yet. That being said, in such a brilliant (and resilient) industry, hopefully, we will all come out the other side stronger with more robust businesses and ready to thrive!

Within the property industry, businesses are consistently evolving to ensure business continuity and adaptation to new trends, and importantly what is now the ‘new norm’. Over the last six months, Tenant Shop has seen huge take-up of virtual viewings, online contract signing, and digital identity verification, amongst other changes, and with the ever-expanding local lockdowns and restricted movements, we continue to learn daily how our industry will react.

Whilst the turmoil of the COVID-19 pandemic continues to cause challenges for the industry, letting agents and their suppliers, there have been some positive moves that have happened over the last few months.

Our Business

The number of home moves supported by the Tenant Shop spiked following the end of lockdown and we are now seeing this plateau.

Exciting New Products

Our Dynamic Referencing Platform is now live and undergoing phase 1 testing with a small number of letting agents.

The new Rent Guarantee Insurance is available and gaining lots of interest from our customers.

Tenant Shop has also aligned with Legal & General to deliver a combined solution proposition for the rental sector, providing Life Insurance, Critical Illness Cover, Income Protection, and the newly launched Rental Protection Plan, that has been designed specifically for tenants.

As well as the above, Tenant Shop continues to supply our other services to help tenants to find the best deals for their utilities, including their energy, broadband, and TV. We also work with Paymentshield to offer Tenants Liability and Contents Cover giving peace of mind to your tenants and landlords alike.

To find out more about the services that Tenant Shop can offer, contact their Client Engagement Team on 0203 823 9353 or visit their website.