Letting Agent Code of Practice

If you are a letting agent working or managing property in Scotland, you need to understand the Letting Agent Code of Practice. The Letting Agent Code of Practice (Scotland) Regulations 2016 came into force on 31 January 2018 and applies to every person who carries out letting agency work in Scotland.

The Code sets out standards that must be met in how letting agents deliver services including specific requirements on how clients’ money should be handled. It has been introduced with the intention of protecting landlords and tenants while eradicating poor quality housing. It states that it will “help raise standards (where this is needed) and help build a more effective Private Rented Sector that meets the needs of tenants, landlords and letting agents".

The Scottish Government have also released an updated version of the Code that includes the changes made by the Private Residential Tenancy and recognises that not all letting agents hold or handle client money.


There are six unique, member exclusive Fact Sheets covering the Code of Practice available to download from the members’ area.

Members' Area