TENANT FEES TOOLKIT

The Tenant Fees Act comes into force on 1 June 2019. To help members comply with this complex piece of legislation, our ‘Tenant Fees Toolkit’ will support you through every step of the transition and beyond. The toolkit will help you to ensure your compliance with the Tenant Fees Act 2019, implement changes and communicate confidently with all of your clients.

 

 

 

What's included?

We have put together a whole host of resources to help you understand the fee ban and to help your business comply. These resources include a series of template documents, case studies from Scotland, bite-size videos and roadshow events. Use the links above or keep scrolling to find what you need.

Useful information

Fact sheet

Fact Sheets

Ten fact sheets covering various aspects of the ban.

Download *

Tips

10 Practical Tips

Practical tips to help deal with the loss of income.

More info...

Scotland

Case Study from Scotland

Scottish agent reveals how they overcame their ban.

Download *

Tenant fees consumer guide

Tenant Guide

Information to provide to your tenants about the ban.

Download *

TDS guide

TDS Deposit Cap Solution

This TDS guide provides information on the new deposit cap.

Download

parliament

Government Guidance

Tenant Fees Act 2019: Guidance for landlords and agents.

Download

*You will be required to log in to the members' area before you can download these resources. They are also available in the online shop.

BITE-SIZE VIDEOS

We have put together a series of 18 short videos to help explain parts of the ban. Hit play to watch all the videos in order, or if you want to watch a specific video please visit our YouTube channel.

Topics include:

  • An overview and prohibited payments
  • What you can charge
  • Variation of contract
  • Change of sharer and surrender of tenancy
  • Energy efficiency
  • Deposit Replacement insurance
  • Holding deposits overview
  • Withholding the holding deposit
  • Refunding the holding deposit
  • False and misleading statements
  • Default fees
  • Scope of the tenant fees ban
  • Existing tenancies — fees
  • Existing tenancies — deposits
  • Tenancy deposit protections
  • Enforcement and penalties
  • Fee transparency
  • What is client money

Legal documents

Document

Tenancy Agreements

AST templates with Tenant Fees Act compliant sections on Default Fees and a new Deposit clause.

Document

Fee Templates

New fee templates because not all fees are going away completely.

Document

Transition Period Documents

For the transition period there is Variation of Contract, transferring all fees into the Assured Short Tenancy.

Document

Template Letters

Templates for communicating when a Holding Deposit needs to be refunded, forfeited or transferred.

Download from the Online Shop

Roadshow events

We have scheduled extra events to support our members as we head towards the 1 June implementation date. David Cox will be giving an update on the legislation and how it could affect your business, and ARLA Propertymark board member John Paul will also be sharing tips and insights to help your business thrive post tenant fee ban.

London

LONDON

Friday 3 May
09:00–13:00
Cavendish Venues
EC3N 2LB

SOLD OUT

 

Leeds

LEEDS

Thursday 9 May
09:00–13:00
Oulton Hall
LS26 8HN

More info

 

Midlands

MIDLANDS

Friday 10 May
09:00–13:00
Stratford Manor
CV37 0PY

More info

 

Exeter

EXETER

Thursday 30 May
09:00–13:00
Exeter Racecourse
EX6 7XS

More info

These events are FREE for members, however non-members will be charged £85+VAT.

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GET FULL ACCESS

Members

We have added all of the exclusive elements of the toolkit to the online shop so that you can access these in a single place. If you do not know your login for the online shop please email publications@propertymark.co.uk

Login to Online Shop

Non-members

Some of the resources included in our toolkit are exclusively available to ARLA Propertymark members. In order to gain access please apply for ARLA Propertymark membership.

Join ARLA Propertymark