Introduction to Block Management

This one day course will enable attendees to learn about the role of a block manager and develop their understanding of the day-to-day tasks involved. They will learn the basic skills required of the role, such as how to budget and what is required to collect service charges and ground rent.

Delegates will also be introduced to other core topics, such as statutory codes of conduct, statutory consultation for major works, and the RICS Service Charge Code, in order for them come away from the course with a rounded grasp of their obligations as a block manager.


Property professionals who are new to block management and need to understand what is involved within the role.


  • What is the role of a Block Manager? Explaining what may be involved
  • Basic guide to Budgeting
  • Collecting Service Charges and Ground rents: what is involved including reference to statutory procedures?
  • Guide to Leaseholders rights and good practice.
  • Introduction to statutory codes of conduct and review of RICS Service Charge Code and your obligations.
  • Overview of Statutory Consultation for major works and long term agreements. 

Course Dates

Introduction to Block Management

  • Propertymark Westminster, 5-8 The Sanctuary, London, SW1P 3JS - Wednesday 3rd June 2020 09:15 - 16:30
    Spaces available
    Member Price: £185.00 (+VAT)
    Non-member price: £255.00 (+VAT)
  • Manchester TBC - Wednesday 16th September 2020 09:15 - 16:30
    Spaces available
    Member Price: £185.00 (+VAT)
    Non-member price: £255.00 (+VAT)
  • London TBC - Wednesday 11th November 2020 09:15 - 16:30
    Spaces available
    Member Price: £185.00 (+VAT)
    Non-member price: £255.00 (+VAT)

What do the delegates think?

"David is an excellent tutor - very informative and I have gained so much from today's course."

Jane Yates

"Very good course - very informative. Feel much better equipped to decide whether to do block management"

Stephanie Hilditch

"David was very informative and a great trainer. Very friendly. Looking forward to the next course."

Sarah Conneally

"Great knowledge, great session and will be booking all the modules for Block Management."

Benjamin Sintim

Waiting list

If the date you would like is fully booked and you would like to be placed onto the waiting list, please email with your name, contact details and how many places you would like; if a place becomes available we will then contact you. Alternatively if we have sufficient interest we will try and arrange an additional date for the course to run. 

In-house training

This course is also available in-house. For more information on this please contact the Courses department on 01926 417 787 or email

Alternative dates or locations

To register your interest in alternative dates and locations for this course please email


Level: Foundation
CPD: 7 hours

face to face

Face to Face

Meet Your Trainer

David Whitney, Block Management Trainer

David Whitney

David is a solicitor with PainSmith Solicitors and an accredited mediator who also sits as a fee paid Judge of the First Tier Tribunal (Property Chamber). David has specialised in the field of property litigation for the past 18 years and has developed a particular specialism in the field of long residential leasehold work.

He regularly assists freeholders, managing agents and leaseholders with the full range of issues that arise in this niche area, representing at Court and Tribunal as appropriate.

Related Course

Block Managment Law and Practice

CPD: 7 hours
Level: Intermediate

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Related Course

Advanced Block Management

CPD: 7 hours
Level: Advanced

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