Online Courses

We're increasing our range of online courses to offer easier and more convenient ways to access training and learn new skills. All of our online courses contribute towards your CPD and can be usually be completed within an hour.

Book three or more courses and receive a 10% discount!

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COMPLIANCE

Anti-Money Laundering (An Introduction)

This course is designed to raise awareness of money laundering activities and minimise the risk of criminal activities.

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Fraud Awareness

This course will educate you about fraud and how to spot others who may be committing an offence.

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Protecting Data (GDPR)

Understanding what GDPR means for your organisation is the first important step towards compliance.

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Preventing a Data Breach

This interactive and motivating eLearning experience is set inside a virtual organisation, Antilion Tech Ltd.

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Information Security

Get an overview of this complex topic and to help you keep confidential business information safe.

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Legionella Awareness

This course provides you with information on the control of Legionella Bacteria and Legionnaires Disease.

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Records Management

Understand the four stages of a record’s lifecycle, as well as the regulatory requirements placed on them.

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HR

 

Health and Safety

This course provides a general Health and Safety induction or refresher for you and your employees.

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Lone Worker Safety

Using real life industry examples, learn about the principles of good practice and personal safety awareness.

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Dealing with Disciplinary Matters

This course equips you to take disciplinary action where required to achieve and maintain acceptable standards.

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Dealing with Grievances

Learn the proven processes which allow grievances to be resolved quickly, fairly and consistently.

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Sickness Absence

Learn a framework to resolve sickness absence issues in a quick, fair and consistent manner.

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Handling Difficult Conversations

This course equips managers so you can resolve conflicts within your team.

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Introduction to Equality and Diversity

This course will show you your responsibilities when it comes to creating a respectful and inclusive workplace.

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Equality and Diversity for Managers

This course helps managers understand the current UK legislation and suggests how you can nurture a fair place to work.

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MANAGEMENT

 

Customer Focus

Learn how to contribute to a customer service culture through effective communication and meeting customer needs.

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Treating Customers Fairly

Our Treating Customers Fairly shows how customers deserve to be treated and what best practice is in order to avoid mis-selling

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Interviewing Skills

Learn the techniques that contribute to an efficient recruitment process, including conducting fair and effective interviews.

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Making Appraisals Count

This course shows managers how to inspire employees to reach their potential.

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Objective Setting

This course equips managers to set their teams objectives which align with an organisation’s strategy.

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Performance Capability

Learn a framework for you to support employees and resolve performance issues swiftly, fairly and consistently.

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Performance Management

An introduction to performance management and the key skills managers can use to improve employee performance.

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Soft Skills For Customer Service

Learn about the five most important drivers of customer satisfaction.

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Train with us

Why Train With Us?

• 97% training satisfaction
• Training undertaken by industry experts
• Course content rated as excellent
• Training objectives rates as exceptional
• Progression available via foundation, intermediate and advanced courses
• Courses that support Propertymark qualifications
• Training adds value to staff and your firm

Other courses

Check Out Our Other Courses

We also run a series of short and specialist courses that cover topics in the following disciplines:

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Contact Courses

To speak to a member of our Courses team please call 01926 417 787 or email courses@propertymark.co.uk