Disputes and damages the TDS way (virtual training)

Understanding tenancy deposit legislation is crucial to the successful running of a letting agency. This course dives into the legislation itself, the processes and how to ensure an agency remains compliant. Delivered by the Tenancy Deposit Scheme (TDS), this session will cover common challenges and provide the vital knowledge needed to overcome them.

Part one:

  • Understanding the legislation
  • The Schemes
  • Issues and problems
  • Receipt, protection and Prescribed Information

Part two:

  • Distribution of the deposit
  • Adjudication v Court
  • Deposit Dispute Mechanisms and non-contactable parties
  • The Adjudication Process

Part three:

  • Deposit deductions
  • The role of the agent
  • Early Resolution
  • Deposit deductions and the tenancy agreement
  • Inventories, check-outs and evidence
  • Submissions
  • Adjudication examples

This course comprises of three 90-minute sessions with breaks in between each session.

Disputes and Damages the TDS Way (Virtual Classroom)

  • Virtual Classroom Containing 3 Sessions - Thursday 4th March 2021 09:30 - 15:30
    Spaces available
    Member Price: £135.00 (+VAT)
    Non-member price: £189.00 (+VAT)
  • Virtual Classroom Containing 3 Sessions - Thursday 3rd June 2021 09:30 - 15:30
    Spaces available
    Member Price: £135.00 (+VAT)
    Non-member price: £189.00 (+VAT)
  • Virtual Classroom Containing 3 Sessions - Thursday 23rd September 2021 09:30 - 15:30
    Spaces available
    Member Price: £135.00 (+VAT)
    Non-member price: £189.00 (+VAT)
  • Virtual Classroom Containing 3 Sessions - Tuesday 9th November 2021 09:30 - 15:30
    Spaces available
    Member Price: £135.00 (+VAT)
    Non-member price: £189.00 (+VAT)

Meet the trainer

Sandy Bastin

Sandy Bastin

Sandy is Head of TDS Adjudication Services at TDS and responsible for recruiting, training and mentoring all Adjudicators. Sandy writes complex reports, responds to complaints about our decisions, and represents TDS in court action. She is often present at events and conferences. Prior to joining TDS she practiced Law in the City of London for many years, specialising in real estate.