Are you responsible for getting results and building a better business through lead generation, conversion and customer fulfilment? This course has been developed by industry professionals for industry professionals to help lift you and your business from good to great.
Gayle Audley →
Day one:
Advanced personal communication With the emphasis on behavioural styles, relationship awareness and neuro linguistic programming, this module will equip delegates with the skills and knowledge to be able to recognise the behavioural styles of others, as well as their own. It will help delegates to realise the importance of flexing their own personal style, to act wisely in inter-personal situations in order to get the best out of other people.
Performance management This module will equip delegates with the skills and knowledge to enable them to select the right people for the roles, set expectations, motivate and develop their staff. It will give delegates an understanding of the importance of the use of SMART objectives and a robust review process.
Day two:
Building your high performing teamEveryone wants to be part of a high performing team! This module will equip delegates with the skills and knowledge to recognise the characteristics of a high performing team, how to apply the Tuckman Model of Team Formation and will explore the concept and importance of knowing their own and their team's preferred roles.
Leadership and managementSuccessful leadership and management has never been a greater challenge. This module will equip delegates with the skills and knowledge to recognise the differences between leadership and management and to realise how their leadership style can influence the productivity and morale of an individual and their team.
Day three:
Coaching and delegationBy exploring various coaching models and the importance of a structured coaching conversation, this module will equip delegates with the skills and knowledge to understand the importance of coaching and ultimately delegation in order to unlock a persons potential to maximise their own performance.
Fundamentals of successThis final session will inspire delegates with the skills to be able to balance their own work and home life and to recognise ways in which they can be more effective and efficient, with emphasis on good time management and being able to work smarter, not harder!
This course comprises of three 90-minute sessions with breaks in between each session. As the exercises and course work is interlinked, we recommend that you attend all three days in order to gain the full benefit. Booking of all three days will grant you a 10% discount.
Meet the trainer
Gayle is an award-winning trainer and qualified teaching professional with an enviable reputation having worked with and for a number of the top UK agents. As a former top British tennis player and elite performance coach, Gayle knows what it means to be the best and now brings her sporting pedigree into the business arena.
With a delivery that is bold, punchy and outcome focused Gayle will focus on the 'five P’s' by challenging you and making you accountable for providing creative solutions to encourage results through your people, your processes and your proposition and she will help you to build a plan to maximize your profits.