Starting Your Own Lettings Agency (virtual training)

This virtual course is aimed at anyone who is about to or has recently started their own Lettings Agency business. You will learn about the options available when setting up your business, why it's important to have a discernible difference from your competitors, the structure and framework of the office, compliance and the need for a clear audit trail. 

Part one:

  • Your business presence: Traditional or Online? 
  • Business promotion: What makes a difference?
  • Essential documentation: Tenancy Agreements and Terms of Business
  • Compliance matters: What you need to know

Part two:

  • Legal and safety requirements
  • Property legislation
  • Licensing
  • Housing Health & Safety Rating System (HHSRS)
  • Environmental Health Officers and power to enforce
  • General legislation
  • Marketing your business: How to attract landlords and tenants

Part three:

  • Setting up property systems
  • Qualifying applicants
  • Viewings and offers
  • Booking and following up market appraisals
  • Listing a property
  • Additional services

This course comprises three 90-minute sessions with breaks in between each session.


I enrolled on the course not knowing what to expect, as there many that claim to give professional online tuition. I was wholeheartedly pleased that I did! Caroline was extremely knowledgeable and explained everything in an easy-to-understand way, even technical details. The workbook provided is excellent. I feel really confident with what I learned, and now want to continue my learning with this professional organisation. I look forward to learning more!Mark Sprigg

Starting Your Own Letting Agency (Virtual Classroom)

  • Virtual Classroom Containing 3 Sessions - Wednesday 9th June 2021 09:30 - 15:30
    Spaces available
    Member Price: £135.00 (+VAT)
    Non-member price: £189.00 (+VAT)

Meet the trainer

Caroline Cope

Caroline Cope

Caroline has been involved in the Private Rented Sector since 1978. She has been an enthusiastic member of ARLA Propertymark since 1981 and served as President in 1995 through to 1997.